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English Chit Chat - About Warning ISP And Their Server Logs...



novice programmer [ Tue 10 Jun, 2008 14:09 ]
Post subject: About Warning ISP And Their Server Logs...
Hello all,

This time I have got a user of one of my websites that I wish to report to the police because of posting sensitive information, as such as name, surname,...,....,..., and also insulting the staff there. I need to retrive his logs from the ISP, which is "Telefonica de España S.A.U.". Could anyone give me some pieces of advice about how to get them?


hal9000 [ Tue 10 Jun, 2008 15:28 ]
Post subject: Re: About Warning ISP And Their Server Logs...
Uff... I don't think Telefonica will give you that information without some kind of judicial order. You know, all that of the "Ley de Protección de Datos".


tiolalu [ Wed 11 Jun, 2008 14:46 ]
Post subject: Re: About Warning ISP And Their Server Logs...
hal9000, yes it's true.
novice programmer, you can only try to denounce to the Guardia Civil, departamento de delitos telematicos: http://www.guardiacivil.org/telematicos/victima00.htm . https://www.gdt.guardiacivil.es/ .

Regards


Mighty Gorgon [ Thu 12 Jun, 2008 10:36 ]
Post subject: Re: About Warning ISP And Their Server Logs...
Each country has its own rules... if your host is Spanish I think you have to refer to Spanish law, which I don't know.

I'm sorry for that.


novice programmer [ Thu 12 Jun, 2008 16:08 ]
Post subject: Re: About Warning ISP And Their Server Logs...
Just rigth now my host is an American one.

His ISP is an Spanish one.

Do you know how are the laws there?


hal9000 [ Thu 12 Jun, 2008 16:37 ]
Post subject: Re: About Warning ISP And Their Server Logs...
But the laws in the country of the ISP will only force that ISP to reveal information, and that information is useless: connection logs. The data you really need is stored in the Telefonica's servers and they will not let you see it.


tiolalu [ Thu 12 Jun, 2008 21:53 ]
Post subject: Re: About Warning ISP And Their Server Logs...
hal9000, you need both, server logs and data in the ISP, but you cannot get access to it, only police can and they have to investigate, by your own you only can give the more information as possible to the police, and wait.


hal9000 [ Thu 12 Jun, 2008 23:01 ]
Post subject: Re: About Warning ISP And Their Server Logs...
Yes, you need both of course. What I mean is that get the hosting connection logs is useless, as the personal information necessary is in the ISP's servers.


tiolalu [ Fri 13 Jun, 2008 00:16 ]
Post subject: Re: About Warning ISP And Their Server Logs...
hal9000, ah ok .


Lopalong [ Fri 13 Jun, 2008 15:12 ]
Post subject: Re: About Warning ISP And Their Server Logs...
I have no idea how serious it is what you are talking about, but Interpol would be about the only avenue if it involves laws in different countries. I'm also not sure if you can contact them directly.

Can you elaborate more on what this person has actually done or is doing?

You say he's insulting the Staff - That's hardly a reason for the Police to concern themselves about?




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