Icy Phoenix

General Support - There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

Cristianita [ Mon 10 Dec, 2018 07:20 ]
Post subject: There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

Hi, guys!

Many days ago, I've noticed some issues, strange issues actually.

Many topics constantly are moving to the trash forum, I mean, by themselves... I have to move them one by one to their forum, but one day later, the same topics and others are moved again to the trash forum.

The other problem is that a member is being banned... Many times I had to move her again.

Do you know what is happening?

Woooow I can't believe it!!

I desconected of my forum yesterday, and now I'm loging and discover many topics are moving to the trash forum... Oh, noooo! I can't with this!! And again the member is banned

I need help, there are bugs in my forum

Cristianita [ Tue 11 Dec, 2018 16:42 ]
Post subject: Re: There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

Nooooo, many topics are moved again!! Nooooo

And the member is also banned again!!

MWE_001 [ Wed 12 Dec, 2018 04:00 ]
Post subject: Re: There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

Can you view server logs at all to see the moment in time that this is happening? A database just can not move posts and ban users. Someone or something such as a cron job has to manipulate the database for this to happen.

Server logs would 100% tell the tale of the moved forums and banned members.

Cristianita [ Wed 12 Dec, 2018 06:09 ]
Post subject: Re: There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

I know where is log actions, and there are registers of actions to move some topics to the trash forum. It says that I do did this actions, But it wasn't me.

I don't know what is a cron job :/

Informpro [ Wed 12 Dec, 2018 10:05 ]
Post subject: Re: There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

It sounds like someone has gotten their hands on your password. First, check your mailbox to see if someone used the « forgotten password » feature. Then change your password on the forum.

Cristianita [ Wed 12 Dec, 2018 16:59 ]
Post subject: Re: There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

I've not received any message of password change, or requesting of lost password.

Today, some topics have being moved again, and the system says it was me, through my account.

I've changed my password, and we'll see...

Thanks, guys

By the way, I didn't receive any alert about my recent password change.I don't know why, and don't know how set up this option.

Looking for some message about it in my mailbox, I've discovered many messages warning about blue cards to some topics, maybe this is the reason to move them to the trash forum, could be?

But anyway, still the question, who or what is moving things in my forum...

Cristianita [ Sat 15 Dec, 2018 22:25 ]
Post subject: Re: There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.

It seems that you were right, Informpro... I've changed my password, and there is no more problems... Thanks!