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General Support - I Can't To Share The Topics On Facebook



Cristianita [ Tue 19 Sep, 2017 08:41 ]
Post subject: I Can't To Share The Topics On Facebook
Hi, everyone, I'm ready to go to sleep, but first.......

I'm asking for help, because when I try to share a topic on Facebook, it says:

6946020405

It means:

Quote:
Warning: this message contains blocked content.
Your message can not be sent because it includes content that other Facebook people reported as offensive


Do you know how can I fix it?


Informpro [ Tue 19 Sep, 2017 11:26 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Hi,

Does this happen with any content?

What did your post contain?


Cristianita [ Tue 19 Sep, 2017 21:20 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Informpro wrote: [View Post]
Hi,

Does this happen with any content?

What did your post contain?


Yes, it happens with two topics:
Spoiler: [ Show ]

My forum is evangelistic and also the topics posted there. Nothing offensive, I think

Actually I copied these topics from my other foro, Plantando la Eternidad.


Informpro [ Wed 20 Sep, 2017 14:33 ]
Post subject: Re: I Can't To Share The Topics On Facebook
I admit I don't have a facebook account, so I can't try things on my forum ... I'll need to see if I can find the issue.


Cristianita [ Wed 20 Sep, 2017 22:32 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Informpro wrote: [View Post]
I admit I don't have a facebook account, so I can't try things on my forum ... I'll need to see if I can find the issue.
Ok, no problem, I can wait for that

In the meantime I can share copying the link of the topic


MWE_001 [ Tue 26 Sep, 2017 11:10 ]
Post subject: Re: I Can't To Share The Topics On Facebook
I just tested 4 different topics from my website to Facebook and it let all of them go through and never gave that error.


Cristianita [ Wed 27 Sep, 2017 20:01 ]
Post subject: Re: I Can't To Share The Topics On Facebook
MWE_001 wrote: [View Post]
I just tested 4 different topics from my website to Facebook and it let all of them go through and never gave that error.
Did you configure something in your ACP? I mean about Social Networks?


Mighty Gorgon [ Sun 01 Oct, 2017 11:53 ]
Post subject: Re: I Can't To Share The Topics On Facebook
It seems like you are not using Icy Phoenix anymore... am I wrong?


Informpro [ Sun 01 Oct, 2017 21:37 ]
Post subject: Re: I Can't To Share The Topics On Facebook
MG> The link in Cristianita's profile is the forum that's to be "migrated" off of forumactif.


Cristianita [ Mon 02 Oct, 2017 06:47 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Informpro is right, MG

I have a real problem with my own domain, because I'm not able to manage the nameservers to change it to my forum of icyphoenix (which is hosting in Hostinger right now).

At this time, I'm asking for help to return my forum to the previous URL in 000webhost, meanwhile I find a solution.


MWE_001 [ Thu 05 Oct, 2017 10:05 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Cristianita wrote: [View Post]
MWE_001 wrote: [View Post]
I just tested 4 different topics from my website to Facebook and it let all of them go through and never gave that error.
Did you configure something in your ACP? I mean about Social Networks?


Hello and so very sorry for the slow reply. Life has me running in circles with schooling and life in general.

To answer very quickly, I configured nothing at all in the ACP. I put a brand new install of IP on my server, shared the initial post and it worked, I created my own post and it worked. I even created a religion post as well and it went right through. No actions on my behalf in the ACP at all.


Cristianita [ Thu 05 Oct, 2017 21:03 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Hi, all!

Good news! I could to open my forum in a new domain:
Spoiler: [ Show ]


And now I've already could share on Facebook, but the image of the post doesn't display in the previous page, before send.


MWE_001 [ Thu 05 Oct, 2017 22:46 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Hmm that is strange.

I am going to go get on my live server instead of my local server and try to share a post with an image and see what happens. it is going to take me 20 or 30 minutes probably as I have a couple things to do yet this afternoon.


Cristianita [ Fri 06 Oct, 2017 02:32 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Very well, my friend...

I could share many topics from my previous forum; I used to post a topic with an image, and Facebook used to take this image in the previous view.

But not from this forum, I don't know why...


MWE_001 [ Fri 06 Oct, 2017 12:36 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Was the image used in the post saved on your website or were you linking to it from a image host like Photobucket or Imgur?

And sorry so long. I am running that test as we speak. I am going to test it with a local stored image on my websites album and then I will use a image that is stored at a image hosting website Imgur and see if Facebook accepts it or not.

I hope I am trying the right thing.

What I did was make a post. After the post was created, I copied the address and went and posted the address at FaceBook. The image in my post was NOT used. The only image to appear was the header image of my IcyPhoenix website.

Is that the same issue you are having? if not, please list me your steps 1 by 1 so i can try to replicate.


Cristianita [ Fri 06 Oct, 2017 20:38 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Quote:
Was the image used in the post saved on your website or were you linking to it from a image host like Photobucket or Imgur?
mmm Actually, I saved it on servimg... Maybe this is the problem.

I will try to post with an image saved in my website, and I'll report you



I did it. I've posted this topic:
Spoiler: [ Show ]


And I've saved the image in my website:

maxresdefault
Spoiler: [ Show ]


This is the result:

4230340686

If I publish this topic, this is the result:

5093150898

As you can see, there is not any image


MWE_001 [ Sun 15 Oct, 2017 09:57 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Ok the answer is here. I have the same exact error (problem) as you do.

Scenario #1

I upload a image and saved it to my website via the Album plugin. I use the bbcode and put an image in a forum post and submit.

I take the website link to the forum post and share it and the image works perfect on the Facebook post.

Scenario #2, 3 and so forth and so on

1. I uploaded a image to imgur photo hosting website.
2. I create a forum post and insert the image for IMGUR website and submit. Verified the post and image work great on my website.
3. I confidently make a post on Facebook and share the post link from my website containing the image that I host on IMGUR and it will share my post without the IMGUR image. The only image it shows is my website icyphoenix header image.

I tried a couple other off the cuff hosting sites as well and the image will not show on Facebook. Only images hosted on my own website will share on Facebook.

Sorry i am of no help from here. Not sure if this is a Icy Phoenix bug or policy issue with image hosters.


Cristianita [ Sun 15 Oct, 2017 18:04 ]
Post subject: Re: I Can't To Share The Topics On Facebook
I've uploaded the images in my website using "Upload image" BBCode.

I tried two ways: sharing through the icons below the post, and taking and adding the link to my Facebook. Neither works.

I'm thinking this problem could be because the translate to Spanish, what do you think? Because I have two rare problems: the date and time of the chatbox, and this one.


MWE_001 [ Sun 15 Oct, 2017 22:18 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Well, not sure if it is the translation or not to be honest.

what you can do is get on your website at some point in time in the night when no one is ever going to be on or simply close your site for maintenance for 15 minutes. Change the language back to English and see if you still have Facebook problems and date and time. if it works, then it is the translation.


Cristianita [ Wed 18 Oct, 2017 08:28 ]
Post subject: Re: I Can't To Share The Topics On Facebook
I thought I'd solved the problem!

It was in General Settings > SEO > URL rewrite > NOT
And General Settings > SEO > URL rewrite to guests > YES

I thought that the PHP links allows images but not the HTML links, because I shared this topic, and showed the image.

But it worked only in this topic, I don't know why. I tried to share this topic and this one but the images didn't show.



MWE_001 [ Wed 18 Oct, 2017 10:14 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Now that is odd. I can share posts on Facebook from my site and it shows the images. I went to your website and copied the post you supplied the links for and it will not post the images. Hmmm

Are the images hosted on your site or another image host? And if they are hosted on your website, is hotlinking turned on or off in the album? If hotlinking is not allowed, images will not show.

What about uploading an image to your forum using the upload image button and bbcode and then try sharing that post. Will the image show on facebook then?


Cristianita [ Wed 18 Oct, 2017 20:32 ]
Post subject: Re: I Can't To Share The Topics On Facebook
The first one topic images are in my website (I haven't an album).

The second topic image is in my website too.

In the third topic, the first image is in my website, and the second one is a screen capture from Screen Shot of Firefox.

The only difference among the three is the image size. The first one has a bigger image thant the others. Do you think this is the point?


Cristianita [ Sun 29 Oct, 2017 10:05 ]
Post subject: Re: I Can't To Share The Topics On Facebook
The posts still sharing without an image, just the link


Mighty Gorgon [ Sat 04 Nov, 2017 10:37 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Facebook OG system (the one responsible also for parsing external content and images) is not so easy to work with...

There is also a cache on Facebook which prevents some links to be re-parsed again... so if you edit something and you still submit the same link, nothing changes, because Facebook still displays it from cache.

So, I don't want to complicate your day with coding stuff... but please link me here the topic you're having problem with and I'll have a look.


Cristianita [ Sun 05 Nov, 2017 06:03 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Mighty Gorgon wrote: [View Post]
Facebook OG system (the one responsible also for parsing external content and images) is not so easy to work with...

There is also a cache on Facebook which prevents some links to be re-parsed again... so if you edit something and you still submit the same link, nothing changes, because Facebook still displays from cache.

So, I don't want to complicate your day with coding stuff... but please link me here the topic you're having problem with and I'll have a look.
Yes... I know FB is very complicated

Well, I can share nothing, so I think this topic is good to check

3531145644

By the way, is there some way to remove the name of the category in the link? This name appears in each link that I share, on Twitter or Facebook...


Mighty Gorgon [ Sun 05 Nov, 2017 18:06 ]
Post subject: Re: I Can't To Share The Topics On Facebook
The image you parsed isn't processed, maybe because you set thumbnail dimension very small.

To remove the category from the link an edit of Icy Phoenix code is required, it's not so easy.

Anyway I'll check again the whole code, since I may update it to comply with recent changes.


Mighty Gorgon [ Sun 05 Nov, 2017 18:06 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Here is the Facebook links debugger for those who wants to try it:

https://developers.facebook.com/tools/debug/


Cristianita [ Sun 05 Nov, 2017 19:02 ]
Post subject: Re: I Can't To Share The Topics On Facebook
Mighty Gorgon wrote: [View Post]
Here is the Facebook links debugger for those who wants to try it:

https://developers.facebook.com/tools/debug/
Okay, the problem is from Facebook, not IcyPhoenix. And I don't understand very well this page

I have to ask for help on Facebook, right?




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