Icy Phoenix

Old Support Topics - Icy Phoenix 1.3.0.53 - Ban User

christmanrd [ Sat 29 Aug, 2009 17:51 ]
Post subject: Icy Phoenix 1.3.0.53 - Ban User

I have a user that keeps getting banned everytime he tries to post something. He states that what he is trying to post is rather large (what that means, I am not sure).

Is there a limit of how much someone can post at one time?

Or is there something else going on?

Thanks,

Dave

Yros [ Sat 29 Aug, 2009 18:18 ]
Post subject: Re: Icy Phoenix 1.3.0.53 - Ban User

Banned ? oO
Blocked, ok ... But banned for posting isn't possible. Check if you enabled " no bump within 24h " ( if last poster ) which disallow you to reply a topic when you also are the last poster before 24h.
Try to check too your flood limit in your ACP > Configuration > Site :
[codeblock]Flood Interval
Number of seconds a user must wait between posts
Search Flood Interval
Number of seconds a user must wait between search requests[/code]
Posts themself haven't rly a text limit ( something like 5'000 char ) but when it's too large, it doesn't ban or block you ...

christmanrd [ Sat 29 Aug, 2009 18:29 ]
Post subject: Re: Icy Phoenix 1.3.0.53 - Ban User

Yros wrote: [View Post]
Banned ? oO
Blocked, ok ... But banned for posting isn't possible. Check if you enabled " no bump within 24h " ( if last poster ) which disallow you to reply a topic when you also are the last poster before 24h.
Try to check too your flood limit in your ACP > Configuration > Site :
[codeblock]Flood Interval
Number of seconds a user must wait between posts
Search Flood Interval
Number of seconds a user must wait between search requests[/code]
Posts themself haven't rly a text limit ( something like 5'000 char ) but when it's too large, it doesn't ban or block you ...

Yros [ Sat 29 Aug, 2009 18:31 ]
Post subject: Re: Icy Phoenix 1.3.0.53 - Ban User

Can your member make some pics too of when he try to post and what is showing then ?

christmanrd [ Sat 29 Aug, 2009 18:38 ]
Post subject: Re: Icy Phoenix 1.3.0.53 - Ban User

Yros wrote: [View Post]
Can your member make some pics too of when he try to post and what is showing then ?

That is highly unlikely. He is not that computer savvy.

spydie [ Sat 29 Aug, 2009 18:53 ]
Post subject: Re: Icy Phoenix 1.3.0.53 - Ban User

Have a look at Ctracker adjustments.

There is something like spam protection . disable that function and have your user try again

christmanrd [ Sat 29 Aug, 2009 19:28 ]
Post subject: Re: Icy Phoenix 1.3.0.53 - Ban User

spydie wrote: [View Post]
Have a look at Ctracker adjustments.

There is something like spam protection . disable that function and have your user try again

ACP > CrackerTracker>Log Manager

ACP > CrackerTracker>Log Manager>Blocked Spammers

ACP>CrackerTracker>Settings

I guess I need to turn off the Spammer Detection under settings? Is that correct?

Yros [ Sat 29 Aug, 2009 19:37 ]
Post subject: Re: Icy Phoenix 1.3.0.53 - Ban User

Hmmmm ... Seems strange because there's only a 30s ban with that feature ... Mb try to set " Spammer Logsize " to 400ko ( the max ) and see if it change something. But if you don't need it, disable it and see if it solve your prob.