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Old Support Topics - Issues With Installing Icy Phoenix On Godaddy



dostie83190 [ Wed 20 Jul, 2011 05:24 ]
Post subject: Issues With Installing Icy Phoenix On Godaddy
Hello all,

I was able to get my database made, set up the ftp and got all the files together. I went through the setup, after I picked the option for it to FTP the config file it brought me right back to the initial install screen. I'm not sure if this what's supposed to happen but this is how far i've gotten. I checked my database and it looks like everything integrated just fine.. Now when I go to my domain it automatically brings me to install/install.php....

I'm very new to go daddy and icy phoenix so i'm not sure what to do here.


mort [ Wed 20 Jul, 2011 09:37 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
MMmmm?

It appears that you have installed Icy Phoenix and then overwritten the config.php file by uploading a blank copy.

One only uploads a "Saved" config.php to reconnect to the database when upgrading or modifying Icy Phoenix.

You now either have to connect manually to the DB by entering all of the required parameters in config.php or drop all the tables in your DB and do a fresh install.

And then NOT overwrite config.php and rename the install folder to something else.

If you're going to have problems that you're not sure of, then can I suggest that you download and install XAMPP on your PC and play with that before tackling too much of Icy Phoenix on a live site.



Mighty Gorgon [ Wed 20 Jul, 2011 10:17 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
If I guess correctly you were not able to download config.php to reupload it in the right place, this can be due to an error in the install procedure (I will check this).

As mort is suggesting, try to fill the config.php on your own with the right data:

Code: [Hide] [Select]
$dbms = 'mysql4';

$dbhost = '
localhost';
$dbname = '
ip';
$dbuser = '
root';
$dbpasswd = '
PASSWORD';

$table_prefix = '
ip_';

define('IP_INSTALLED', true);


I have highlighted the data you should update.

Let me know if you need further assistance.


mort [ Wed 20 Jul, 2011 11:09 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
Yeah well,

I did come back to this after I thought about it - because if it's the problem of "First Time Ever" install and experience with Icy Phoenix, you would have no idea of what config.php should look like. So here's a full blown shot of a complete config.php that you can change to connect to your database to avoid a fresh install.

And as I remember - Godaddy gives you all of the connection strings, so you need to make those changes to the script below but only where it's applicable as pointed out by MG.

Code: [Hide] [Select]
<?php

// Icy Phoenix auto-generated config file
// Do not change anything in this file!

$dbms = 'mysql4';

$dbhost = 'localhost';
$dbname = 'ip53';
$dbuser = 'root';
$dbpasswd = 'qwerty';

$table_prefix = 'ip_';

define('IP_INSTALLED', true);

?>


dostie83190 [ Wed 20 Jul, 2011 18:54 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
I made the changes, now when I try to go to the domain I get a message saying "critical error, could not connect to the database. I copy and pasted the information and was able to log into the database without an issue.

This is what my config file looks like now

<?php

// Icy Phoenix auto-generated config file
// Do not change anything in this file!

$dbms = 'mysql4';

$dbhost = 'sddatabase.db.8133336.hostedresource.com';
$dbname = 'sddatabase';
$dbuser = '******';
$dbpasswd = '******';

$table_prefix = 'ip_';

define('IP_INSTALLED', true);

?>

I also renamed the install folder to something miscellaneous. This is my mysql database info, with credentials exempt

Host Name:sddatabase.db.8133336.hostedresource.com
Database Name:sddatabase

I know the credentials are correct..


mort [ Thu 21 Jul, 2011 00:39 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
I dragged this from Godaddy - Note the .comm

Code: [Hide] [Select]
/Sample Database Connection Syntax for PHP and MySQL.

//Connect To Database

$hostname="theninja.db.6313970.hostedresource.comm";
$username="myusername";
$password="mypass";
$dbname="MYDB";
$usertable="";
$yourfield = "";



If your problem persists - Then you would be better off raising a ticket with GoDaddy along with a copy of config.php for them to sort out.

Because they sure have a weird way of doing things that no one else does.


dostie83190 [ Thu 21 Jul, 2011 03:58 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
mort wrote: [View Post]
I dragged this from Godaddy - Note the .comm

Code: [Hide] [Select]
/Sample Database Connection Syntax for PHP and MySQL.

//Connect To Database

$hostname="theninja.db.6313970.hostedresource.comm";
$username="myusername";
$password="mypass";
$dbname="MYDB";
$usertable="";
$yourfield = "";



If your problem persists - Then you would be better off raising a ticket with GoDaddy along with a copy of config.php for them to sort out.

Because they sure have a weird way of doing things that no one else does.


So I should replace the contents of my config file that? With my information of course.


mort [ Thu 21 Jul, 2011 09:46 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
dostie83190 wrote: [View Post]
So I should replace the contents of my config file that? With my information of course.


No!

Icy Phoenix knows what to do with the original script in config.php and you can't change those $prefixes

The Godaddy script is only an example of where the information should be placed even though the $prefixes are different.

You could however try the .comm extension with your details.

Or

Your best choice is to sort this out with GoDaddy as it's their Db Server and only they know what the correct strings are or what the best options are because they do just about everything different to what every other main-stream service providers do.

Other than that you could wait until someone else here who uses GoDaddy can help - And with that you could be waiting a hell of a long time as people who use scripts like Icy Phoenix are not known to use mediocre service providers like GoDaddy.

Another thing - GoDaddy does have FAQ's and some forum support for Q & A's - Please assure us that you have spent some time trying to resolve your problem there.


Because it's not an Icy Phoenix problem.



Mighty Gorgon [ Thu 21 Jul, 2011 13:06 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
Can you please try with one of these?
Code: (config.php) [Hide] [Select]
<?php

// Icy Phoenix auto-generated config file
// Do not change anything in this file!

$dbms = 'mysql4';

$dbhost = 'localhost';
$dbname = 'sddatabase';
$dbuser = '
USER';
$dbpasswd = '
PASSWORD';

$table_prefix = 'ip_';

define('IP_INSTALLED', true);

?>


Code: (config.php) [Hide] [Select]
<?php

// Icy Phoenix auto-generated config file
// Do not change anything in this file!

$dbms = 'mysql4';

$dbhost = 'sddatabase.db.8133336.hostedresource.com';
$dbname = 'sddatabase';
$dbuser = '
USER';
$dbpasswd = '
PASSWORD';

$table_prefix = 'ip_';

define('IP_INSTALLED', true);

?>


Code: (config.php) [Hide] [Select]
<?php

// Icy Phoenix auto-generated config file
// Do not change anything in this file!

$dbms = 'mysql4';

$dbhost = 'sddatabase.db.8133336.hostedresource.comm';
$dbname = 'sddatabase';
$dbuser = '
USER';
$dbpasswd = '
PASSWORD';

$table_prefix = 'ip_';

define('IP_INSTALLED', true);

?>


Code: (config.php) [Hide] [Select]
<?php

// Icy Phoenix auto-generated config file
// Do not change anything in this file!

$dbms = 'mysql4';

$dbhost = 'hostedresource.com';
$dbname = 'sddatabase';
$dbuser = '
USER';
$dbpasswd = '
PASSWORD';

$table_prefix = 'ip_';

define('IP_INSTALLED', true);

?>


mort [ Thu 21 Jul, 2011 13:23 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
MG wrote: 
$dbhost = 'localhost';


As I believe - GoDaddy and the way their servers are configured - don't even know what that means...

And not only have I experienced the uselessness of GoDaddy twice, I have yet to see a qualified acclamation to the service they provide - Usually it's like the link below.

But please be your own judge.

Anything but praise for GoDaddy


spydie [ Thu 21 Jul, 2011 13:31 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
I´ve tried GoDaddy a few months ago, and after a month i went straight to the competition *****

firstly off all, GD needs to be configurated well, to get the services running.

I had to fight a lot with mailer service.

GD is hosted in a cloud, I had a lot of downtime there, server and service crashes. And the soport is Bullshit

Other Hosts are about the same price but runs like hell, without any crashes, and a very quick service and soport


mort [ Thu 21 Jul, 2011 13:40 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
I prefer BlueHost, but at the same time I don't think it is anyone's interest to promote either this or that host as a lot of it depends on where one is globally positioned for the fastest speeds and all of the other things that people generally complain about.

What I did come back to add to my post (Before you posted was)

If one ever signs up with GoDaddy, one should NOT use their main email address at the time - Because IF and WHEN one cancels with GoDaddy then one should be prepared to receive heaps and heaps of crap that they can't unsubscribe to.

My experience anyway.


spydie [ Thu 21 Jul, 2011 16:09 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
Only possebility is, move GD to spam mail folder ( well, thats what i did)


dostie83190 [ Thu 21 Jul, 2011 17:56 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
A domain holder who i'm setting this up for messed up the ftp and the data, gonna start from scratch and i'll try that config file. i'll post the results soon.


dostie83190 [ Sat 23 Jul, 2011 22:24 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
The issue is now resolved. I had to switch from a linux server to windows and everything worked fine.


spydie [ Sat 23 Jul, 2011 23:08 ]
Post subject: Re: Issues With Installing Icy Phoenix On Godaddy
Icy should run brilliant on Linux servers.

this switch sounds ridiculous.

IMHO It seems, that someone on your hoster is cheeting on you.




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