Icy Phoenix

Old Support Topics - Captcha Images Went Blank

Sarakin [ Tue 25 Aug, 2015 13:47 ]
Post subject: Captcha Images Went Blank

It seems we had some kind of problem with captcha images during our proccess of updating to Icy 2.0. They aren't displayed, so right now nobody can register or activate their user if they fail to login. Can anybody throw a light here, please?

Informpro [ Wed 26 Aug, 2015 21:28 ]
Post subject: Re: Captcha Images Went Blank

I think there was some special instruction... Some folder you had to move for images.

Which version did you update from?

EDIT: it's actually in the readme:

Quote:
Rename the following folder:
files/posted_images ==> files/images

did you do that?

Sarakin [ Thu 27 Aug, 2015 13:58 ]
Post subject: Re: Captcha Images Went Blank

Yes, but that folder is empty

Informpro [ Fri 28 Aug, 2015 10:39 ]
Post subject: Re: Captcha Images Went Blank

That's weird. Can you show me a picture of your captcha configuration?

Sarakin [ Fri 28 Aug, 2015 16:27 ]
Post subject: Re: Captcha Images Went Blank

Informpro wrote: [View Post]
That's weird. Can you show me a picture of your captcha configuration?

The weirdest thing is that it seems to work on a local instalation

Could it be some trouble caused by permissions over that folder or something like that? By the way, here's the pic:

Informpro [ Fri 28 Aug, 2015 21:05 ]
Post subject: Re: Captcha Images Went Blank

That could be, or the server could be.. weirdly configured... But then, why did it work before? I'm not sure.

It'll be even harder to track down if it's not reproducible on your local installation :(/

Sarakin [ Sat 29 Aug, 2015 13:12 ]
Post subject: Re: Captcha Images Went Blank

Informpro wrote: [View Post]
That could be, or the server could be.. weirdly configured... But then, why did it work before? I'm not sure.

The point is that we moved to another server too, that's why we suspect it could be permissions related, and why I asked if that folder should have some temporal pic inside (or whatever) inside.

Informpro [ Sun 30 Aug, 2015 00:45 ]
Post subject: Re: Captcha Images Went Blank

Oh, sorry, I missed that part. Then yes, that could be very well related to chmod. Have you checked those? The list should be in the README file, again.

It could also be that gd isn't installed / is weirdly configured, but you'll have to ask your host to know for sure!

Sarakin [ Mon 31 Aug, 2015 18:37 ]
Post subject: Re: Captcha Images Went Blank

Informpro wrote: [View Post]
Oh, sorry, I missed that part. Then yes, that could be very well related to chmod. Have you checked those? The list should be in the README file, again.

It could also be that gd isn't installed / is weirdly configured, but you'll have to ask your host to know for sure!

Nope, CHMOD permissions are OK. Any other way to check why Captcha is not working?

Informpro [ Mon 31 Aug, 2015 23:02 ]
Post subject: Re: Captcha Images Went Blank

If your new server has some kind of error logs, then it'd be very helpful to get them

AlvinPP [ Fri 04 Dec, 2015 19:42 ]
Post subject: Re: Captcha Images Went Blank

Informpro wrote: [View Post]
Oh, sorry, I missed that part. Then yes, that could be very well related to chmod taxi aeroport . Have you checked those? The list should be in the README file, again.

It could also be that gd isn't installed / is weirdly configured, but you'll have to ask your host to know for sure!

I had the same situation, your solution help me