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General Support

Ways To Get Your Support Questions Answered Quicker

Did you try to use the SEARCH engine to check if your problem has already been discussed? Did you check the DOCUMENTS forum?
SEARCH is often the fastest way to get support.

If you didn't find any topics regarding your issue, you may want to expedite the process of answering a few questions... this is what you can do to receive better support:

Add a concise subject to your topics.
Provide the version of your Icy Phoenix, detailing if it is a new installation or an upgrade (from which version of Icy Phoenix / phpBB)?
(If necessary) Add a detailed description of your problem, including steps to reproduce it.
(If necessary) Provide an URL to your forum / URL to the specific problematic page.
(If necessary) Test user account.
(If necessary) Screenshot or error text, verbatim.
Also, please read the sticky threads and announcements before posting your question.

Why We Only Give Support On The Forum

Thank you for your cooperation.

Moderator: Staff	Page 1 of 4 Goto page 1, 2, 3, 4 Next

General Support

Topics		Author	Views	Replies	Last Post
Global Announcements
	Icy Phoenix 2.2 [ Goto page 1 2 ]	04 Jun 2016 Mighty Gorgon	102197	27	Tue 06 Sep, 2022 09:15 DanielleFredericksn
Sticky Topics
	Read Me Before Asking For Support	04 Mar 2008 Mighty Gorgon	16522	3	Thu 08 Oct, 2009 08:01 buldo
	Ways To Get Support Questions Answered Quicker	25 Sep 2008 Mighty Gorgon	14277	1	Thu 25 Sep, 2008 11:37 Inactive User
Topics
	I Bought A SSL Certificate, And The Images (and YouTube Videos) Stopped Showing Up, Just Appears The Thumbnails [ Goto page 1 2 3 4 ]	23 Apr 2018 Cristianita	31356	46	Fri 01 Feb, 2019 09:15 Informpro
	SOLVED Integramod And Icy Phoenix Questions [ Goto page 1 ... 3 4 5 ]	30 Jul 2016 MWE_001	27013	64	Thu 15 Sep, 2016 08:58 MWE_001
	'Do You Know If This Cms Will Have A New Version ? (TEMA CERRADO)	06 Oct 2020 menorca	20059	7	Fri 23 Feb, 2024 22:37 jonatan
	Knowledge Base Error And Question [ Goto page 1 2 ]	21 Sep 2016 MWE_001	17359	18	Tue 08 Jan, 2019 11:01 MWE_001
	The Yellow Padlock Still At The Browser, Even Though I Bought The SSL Certificate	30 Jan 2019 Cristianita	14624	13	Tue 14 Jul, 2020 11:53 Informpro
	A Line Of Error Appeared In The Top Of My Website [ Goto page 1 2 ]	13 Jun 2016 Cristianita	14082	28	Sat 25 Jun, 2016 04:06 mort
	I Can't To Share The Topics On Facebook [ Goto page 1 2 ]	19 Sep 2017 Cristianita	13676	27	Sun 05 Nov, 2017 19:02 Cristianita
	Date And Time Don't Show In The Chat (Shoutbox) Parent Block In Any Styles [ Goto page 1 2 ]	14 Sep 2017 Cristianita	12683	26	Tue 07 Nov, 2017 18:16 Cristianita
	SOLVED How To Add Custom BBCodes? [ Goto page 1 2 ]	23 Sep 2017 Cristianita	12006	21	Sun 05 Nov, 2017 05:54 Cristianita
	Where To Report IP Bugs? [ Goto page 1 2 ]	06 Aug 2016 MWE_001	11689	21	Mon 22 Aug, 2016 23:07 MWE_001
	I'd Like To Edit The Share Buttons Area	03 Jun 2018 Cristianita	11165	8	Thu 24 Jun, 2021 11:05 Mighty Gorgon
	FIXED Blogs Mod	22 Aug 2016 MWE_001	11090	11	Mon 07 Jan, 2019 20:17 Informpro
	FIXED Admin Sidebar Nav Links In ACP [ Goto page 1 2 ]	14 Aug 2016 MWE_001	10773	18	Sun 21 Aug, 2016 20:09 MWE_001
	When I Share Some Post Of My Forum In Facebook, Doesn't Appear The Thumbnail Image, Just Text And The Link	04 Nov 2020 Cristianita	10330	2	Fri 07 May, 2021 11:12 MWE_001
	I'm Doing A Test To See Why My Website Appears Unsafe And I Get This (TEMA CERRADO)	13 Feb 2024 menorca	10283	5	Sat 17 Feb, 2024 12:22 menorca
	An Error Has Occurred During Installation The PHP Configuration On Your Server Doesn't Support The Database Type That Yo	31 May 2020 mort	9393	10	Thu 16 Jul, 2020 11:11 mort
	Facebook Login	14 Jan 2017 Blackgatomon	9189	8	Tue 24 Jan, 2017 22:17 Informpro
	New Installation Of Icyphoenix	05 Oct 2020 menorca	9088	2	Tue 06 Oct, 2020 13:03 menorca
	PROBLEM WITH OLD VERSION OF PHP ON 1&1 HOSTING	02 May 2019 xela	9070	7	Wed 08 May, 2019 15:06 Informpro
	Yet Another BBCode Question.. This Time In A PM	31 Dec 2016 MWE_001	8955	4	Thu 23 Feb, 2017 09:27 MWE_001
	Error Al Actualizar	04 Oct 2020 menorca	8855	2	Mon 05 Oct, 2020 12:53 menorca
	Call To Undefined Function Admin_check_cat - Error	06 Mar 2019 Suspectus	8718	5	Mon 11 Mar, 2019 11:11 Informpro
	I Don't Remember The Password Of The Administrator Or User ( Solucionado )	03 Oct 2020 menorca	8568	1	Mon 05 Oct, 2020 12:21 Informpro
	Help, Problems With New Installation!	01 Aug 2017 ronalito	8453	14	Thu 12 Apr, 2018 06:11 CatrionaLozano52
	Every Topic In The Portal Shows How Many Comments Does It Have. But This Link Doesn't Work.	02 Nov 2017 Cristianita	8405	10	Sat 18 Aug, 2018 19:06 Cristianita
	Need Help?	27 Jul 2018 phuongthuy076	8351	3	Tue 27 Aug, 2019 20:18 jaknappatil
	SQL ERROR [ Mysql4 ] When I Write In Forum [ Goto page 1 2 ]	28 Sep 2017 Il Giustiziere	8091	16	Sat 04 Nov, 2017 11:47 Mighty Gorgon
	I Need To Set An Ads.text File In My Forum...	02 Oct 2019 Cristianita	7988	6	Fri 20 Dec, 2019 11:23 Informpro
	Testing Swf Playback	09 Dec 2019 mort	7891	8	Fri 07 Feb, 2020 10:59 mort
	We Will Provide A Guide On How To Complete All Field Of Geo Quests In Afterimage	05 May 2023 rodeoneerer	7823	0	Fri 05 May, 2023 10:33 rodeoneerer
	May I Have Some Tutorial To Install Plugins?	11 Sep 2017 Cristianita	7655	10	Mon 02 Oct, 2017 07:11 Cristianita
	How Many MySQL Database Do I Need?	13 Jun 2016 Cristianita	7547	8	Tue 14 Jun, 2016 03:17 Cristianita
	FIXED Activity Mod Fixes	10 Aug 2016 MWE_001	7518	9	Thu 08 Sep, 2016 23:18 Informpro
	Another Minor Activity Mod SQL Error Just Found	26 Aug 2016 MWE_001	7470	5	Tue 30 Aug, 2016 18:12 MWE_001
	BBCode Question	03 Sep 2016 MWE_001	7423	0	Sat 03 Sep, 2016 19:58 MWE_001
	Home Page In Profile	08 Sep 2016 MWE_001	7233	0	Thu 08 Sep, 2016 04:47 MWE_001
	There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.	10 Dec 2018 Cristianita	7228	6	Sat 15 Dec, 2018 22:25 Cristianita
	An Error Has Occurred During Installation	17 Mar 2020 ktemanuel	7186	8	Sat 04 Apr, 2020 14:50 Informpro
	SOLVED Problems With YouTube BBCode	05 Nov 2017 Cristianita	7167	6	Sun 05 Nov, 2017 20:14 Cristianita
	Using Quotes (") In The Topic Title, It Shows This Signs (") In The Quick Reply.	11 May 2018 Cristianita	7149	7	Sat 18 Aug, 2018 19:04 Cristianita
	Duplicate: The User Has Not Indicated Any Canonical Version (TEMA CERRADO)	11 Feb 2024 menorca	7108	0	Sun 11 Feb, 2024 17:58 menorca
	SOLVED Shoutbox And Birthdays Blocks On Forum	05 Aug 2016 MWE_001	7076	13	Sat 20 Aug, 2016 17:25 MWE_001
	Alternatives To Icy Phoenix...	04 Mar 2020 nos	7024	8	Fri 13 Mar, 2020 10:08 Mighty Gorgon
	I Can't Upload Any Image	27 May 2022 Cristianita	6967	8	Thu 08 Sep, 2022 19:05 Cristianita
	My Website Appears Without A White Design Without Its Template (TEMA CERRADO)	07 Feb 2024 menorca	6920	2	Sat 10 Feb, 2024 14:58 menorca
	Topics Labels From ACP/Forum Don't Show Anything	19 Sep 2017 Cristianita	6868	14	Thu 05 Oct, 2017 20:31 Cristianita
	[SOLVED]A Script Doesn't Work In A Parent Block	21 Oct 2017 Cristianita	6846	10	Sun 05 Nov, 2017 20:07 Cristianita
	Help Me, Plaese!	16 Jul 2018 thanhxuan032	6842	2	Fri 15 Apr, 2022 20:54 Xeedevelopers
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