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General Support

Ways To Get Your Support Questions Answered Quicker

Did you try to use the SEARCH engine to check if your problem has already been discussed? Did you check the DOCUMENTS forum?
SEARCH is often the fastest way to get support.

If you didn't find any topics regarding your issue, you may want to expedite the process of answering a few questions... this is what you can do to receive better support:

Add a concise subject to your topics.
Provide the version of your Icy Phoenix, detailing if it is a new installation or an upgrade (from which version of Icy Phoenix / phpBB)?
(If necessary) Add a detailed description of your problem, including steps to reproduce it.
(If necessary) Provide an URL to your forum / URL to the specific problematic page.
(If necessary) Test user account.
(If necessary) Screenshot or error text, verbatim.
Also, please read the sticky threads and announcements before posting your question.

Why We Only Give Support On The Forum

Thank you for your cooperation.

Moderator: Staff	Page 1 of 4 Goto page 1, 2, 3, 4 Next

General Support

Topics		Author	Views	Replies	Last Post
Global Announcements
	Icy Phoenix 2.2 [ Goto page 1 2 ]	04 Jun 2016 Mighty Gorgon	59800	27	Tue 06 Sep, 2022 09:15 DanielleFredericksn
Sticky Topics
	Read Me Before Asking For Support	04 Mar 2008 Mighty Gorgon	14196	3	Thu 08 Oct, 2009 08:01 buldo
	Ways To Get Support Questions Answered Quicker	25 Sep 2008 Mighty Gorgon	12039	1	Thu 25 Sep, 2008 11:37 Inactive User
Topics
	SOLVED Integramod And Icy Phoenix Questions [ Goto page 1 ... 3 4 5 ]	30 Jul 2016 MWE_001	22662	64	Thu 15 Sep, 2016 08:58 MWE_001
	I Bought A SSL Certificate, And The Images (and YouTube Videos) Stopped Showing Up, Just Appears The Thumbnails [ Goto page 1 2 3 4 ]	23 Apr 2018 Cristianita	22154	46	Fri 01 Feb, 2019 09:15 Informpro
	Knowledge Base Error And Question [ Goto page 1 2 ]	21 Sep 2016 MWE_001	12969	18	Tue 08 Jan, 2019 11:01 MWE_001
	A Line Of Error Appeared In The Top Of My Website [ Goto page 1 2 ]	13 Jun 2016 Cristianita	12457	28	Sat 25 Jun, 2016 04:06 mort
	I Can't To Share The Topics On Facebook [ Goto page 1 2 ]	19 Sep 2017 Cristianita	11192	27	Sun 05 Nov, 2017 19:02 Cristianita
	The Yellow Padlock Still At The Browser, Even Though I Bought The SSL Certificate	30 Jan 2019 Cristianita	10849	13	Tue 14 Jul, 2020 11:53 Informpro
	Where To Report IP Bugs? [ Goto page 1 2 ]	06 Aug 2016 MWE_001	10094	21	Mon 22 Aug, 2016 23:07 MWE_001
	Date And Time Don't Show In The Chat (Shoutbox) Parent Block In Any Styles [ Goto page 1 2 ]	14 Sep 2017 Cristianita	9784	26	Tue 07 Nov, 2017 18:16 Cristianita
	FIXED Admin Sidebar Nav Links In ACP [ Goto page 1 2 ]	14 Aug 2016 MWE_001	9318	18	Sun 21 Aug, 2016 20:09 MWE_001
	SOLVED How To Add Custom BBCodes? [ Goto page 1 2 ]	23 Sep 2017 Cristianita	8560	21	Sun 05 Nov, 2017 05:54 Cristianita
	Yet Another BBCode Question.. This Time In A PM	31 Dec 2016 MWE_001	8372	4	Thu 23 Feb, 2017 09:27 MWE_001
	'Do You Know If This Cms Will Have A New Version ? (TEMA CERRADO)	06 Oct 2020 menorca	8243	7	Fri 23 Feb, 2024 22:37 jonatan
	FIXED Blogs Mod	22 Aug 2016 MWE_001	8207	11	Mon 07 Jan, 2019 20:17 Informpro
	Facebook Login	14 Jan 2017 Blackgatomon	8027	8	Tue 24 Jan, 2017 22:17 Informpro
	When I Share Some Post Of My Forum In Facebook, Doesn't Appear The Thumbnail Image, Just Text And The Link	04 Nov 2020 Cristianita	7762	2	Fri 07 May, 2021 11:12 MWE_001
	I'd Like To Edit The Share Buttons Area	03 Jun 2018 Cristianita	7634	8	Thu 24 Jun, 2021 11:05 Mighty Gorgon
	Every Topic In The Portal Shows How Many Comments Does It Have. But This Link Doesn't Work.	02 Nov 2017 Cristianita	7336	10	Sat 18 Aug, 2018 19:06 Cristianita
	Help, Problems With New Installation!	01 Aug 2017 ronalito	7293	14	Thu 12 Apr, 2018 06:11 CatrionaLozano52
	New Installation Of Icyphoenix	05 Oct 2020 menorca	6919	2	Tue 06 Oct, 2020 13:03 menorca
	How Many MySQL Database Do I Need?	13 Jun 2016 Cristianita	6733	8	Tue 14 Jun, 2016 03:17 Cristianita
	Error Al Actualizar	04 Oct 2020 menorca	6720	2	Mon 05 Oct, 2020 12:53 menorca
	An Error Has Occurred During Installation The PHP Configuration On Your Server Doesn't Support The Database Type That Yo	31 May 2020 mort	6398	10	Thu 16 Jul, 2020 11:11 mort
	PROBLEM WITH OLD VERSION OF PHP ON 1&1 HOSTING	02 May 2019 xela	6397	7	Wed 08 May, 2019 15:06 Informpro
	SQL ERROR [ Mysql4 ] When I Write In Forum [ Goto page 1 2 ]	28 Sep 2017 Il Giustiziere	6348	16	Sat 04 Nov, 2017 11:47 Mighty Gorgon
	I Don't Remember The Password Of The Administrator Or User ( Solucionado )	03 Oct 2020 menorca	6332	1	Mon 05 Oct, 2020 12:21 Informpro
	Need Help?	27 Jul 2018 phuongthuy076	6269	3	Tue 27 Aug, 2019 20:18 jaknappatil
	Another Minor Activity Mod SQL Error Just Found	26 Aug 2016 MWE_001	6266	5	Tue 30 Aug, 2016 18:12 MWE_001
	May I Have Some Tutorial To Install Plugins?	11 Sep 2017 Cristianita	6159	10	Mon 02 Oct, 2017 07:11 Cristianita
	Call To Undefined Function Admin_check_cat - Error	06 Mar 2019 Suspectus	6122	5	Mon 11 Mar, 2019 11:11 Informpro
	SOLVED I Can't Install The Chatbox Plugin	15 Jun 2016 Cristianita	6004	9	Tue 09 Aug, 2016 20:42 Mighty Gorgon
	Increasing Signature Max Chars Feature Request	11 Aug 2016 MWE_001	5947	11	Sun 28 Aug, 2016 22:22 MWE_001
	SOLVED Shoutbox And Birthdays Blocks On Forum	05 Aug 2016 MWE_001	5944	13	Sat 20 Aug, 2016 17:25 MWE_001
	Topics Labels From ACP/Forum Don't Show Anything	19 Sep 2017 Cristianita	5931	14	Thu 05 Oct, 2017 20:31 Cristianita
	FIXED Activity Mod Fixes	10 Aug 2016 MWE_001	5890	9	Thu 08 Sep, 2016 23:18 Informpro
	[SSL] Problems With Images And HTTP/HTTPS	12 Jun 2016 PlayerX	5776	10	Mon 30 Apr, 2018 06:47 Cristianita
	BBCode Question	03 Sep 2016 MWE_001	5724	0	Sat 03 Sep, 2016 19:58 MWE_001
	Using Quotes (") In The Topic Title, It Shows This Signs (") In The Quick Reply.	11 May 2018 Cristianita	5716	7	Sat 18 Aug, 2018 19:04 Cristianita
	SOLVED The Update Is Not Installed Album	22 Jun 2016 menorca	5540	9	Sat 30 Jul, 2016 22:32 Mighty Gorgon
	I Want To Change The Terms Of Conditions, May I Use HTML In This File?	15 Sep 2017 Cristianita	5437	12	Thu 05 Oct, 2017 22:48 MWE_001
	Home Page In Profile	08 Sep 2016 MWE_001	5425	0	Thu 08 Sep, 2016 04:47 MWE_001
	Facebook Connect Doesn't Work	23 Apr 2018 Cristianita	5367	12	Thu 31 May, 2018 21:28 Cristianita
	I Need To Set An Ads.text File In My Forum...	02 Oct 2019 Cristianita	5255	6	Fri 20 Dec, 2019 11:23 Informpro
	Bug With Mysql 5.7	05 Feb 2017 atmoner	5235	2	Tue 07 Feb, 2017 22:33 Mighty Gorgon
	[SOLVED]A Script Doesn't Work In A Parent Block	21 Oct 2017 Cristianita	5148	10	Sun 05 Nov, 2017 20:07 Cristianita
	Links No Work For Guest/Members	20 Feb 2017 Blackgatomon	5145	2	Thu 23 Feb, 2017 09:24 MWE_001
	FIXED Group Colors On Index	31 Dec 2016 MWE_001	5122	3	Tue 17 Jan, 2017 00:39 MWE_001
	SOLVED Problems With YouTube BBCode	05 Nov 2017 Cristianita	5100	6	Sun 05 Nov, 2017 20:14 Cristianita
	Testing Swf Playback	09 Dec 2019 mort	5094	8	Fri 07 Feb, 2020 10:59 mort
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