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General Support

Ways To Get Your Support Questions Answered Quicker

Did you try to use the SEARCH engine to check if your problem has already been discussed? Did you check the DOCUMENTS forum?
SEARCH is often the fastest way to get support.

If you didn't find any topics regarding your issue, you may want to expedite the process of answering a few questions... this is what you can do to receive better support:

Add a concise subject to your topics.
Provide the version of your Icy Phoenix, detailing if it is a new installation or an upgrade (from which version of Icy Phoenix / phpBB)?
(If necessary) Add a detailed description of your problem, including steps to reproduce it.
(If necessary) Provide an URL to your forum / URL to the specific problematic page.
(If necessary) Test user account.
(If necessary) Screenshot or error text, verbatim.
Also, please read the sticky threads and announcements before posting your question.

Why We Only Give Support On The Forum

Thank you for your cooperation.

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General Support

Topics		Author	Views	Replies	Last Post
Global Announcements
	Icy Phoenix 2.2 [ Goto page 1 2 ]	04 Jun 2016 Mighty Gorgon	59813	27	Tue 06 Sep, 2022 09:15 DanielleFredericksn
Topics
	Which One Is The HTML Main Page, And The <head> And </head> Tags?	17 Oct 2019 Cristianita	4481	4	Sat 16 Nov, 2019 09:44 shivpatil
	Need Help?	27 Jul 2018 phuongthuy076	6270	3	Tue 27 Aug, 2019 20:18 jaknappatil
	PROBLEM WITH OLD VERSION OF PHP ON 1&1 HOSTING	02 May 2019 xela	6397	7	Wed 08 May, 2019 15:06 Informpro
	Call To Undefined Function Admin_check_cat - Error	06 Mar 2019 Suspectus	6123	5	Mon 11 Mar, 2019 11:11 Informpro
	I Bought A SSL Certificate, And The Images (and YouTube Videos) Stopped Showing Up, Just Appears The Thumbnails [ Goto page 1 2 3 4 ]	23 Apr 2018 Cristianita	22157	46	Fri 01 Feb, 2019 09:15 Informpro
	Knowledge Base Error And Question [ Goto page 1 2 ]	21 Sep 2016 MWE_001	12969	18	Tue 08 Jan, 2019 11:01 MWE_001
	FIXED Blogs Mod	22 Aug 2016 MWE_001	8209	11	Mon 07 Jan, 2019 20:17 Informpro
	There Are Some Bugs In My Forum, Topics Are Moving To The Trash Forum And Forum Is Banning To A Member.	10 Dec 2018 Cristianita	4896	6	Sat 15 Dec, 2018 22:25 Cristianita
	Every Topic In The Portal Shows How Many Comments Does It Have. But This Link Doesn't Work.	02 Nov 2017 Cristianita	7337	10	Sat 18 Aug, 2018 19:06 Cristianita
	Using Quotes (") In The Topic Title, It Shows This Signs (") In The Quick Reply.	11 May 2018 Cristianita	5716	7	Sat 18 Aug, 2018 19:04 Cristianita
	Can't Access Topics On Forum !	24 Jul 2018 teh	3154	1	Thu 26 Jul, 2018 11:34 Informpro
	Install Problem - Mysql Connect	07 Jul 2018 atmoner	2967	3	Thu 12 Jul, 2018 09:57 Informpro
	Need Help?	22 Jun 2018 Kylie99	2461	1	Wed 11 Jul, 2018 22:34 Mighty Gorgon
	Need Help?	11 Jul 2018 Nhungmie012	4202	0	Wed 11 Jul, 2018 15:43 Nhungmie012
	Hi Guy! I Need Help	07 Jul 2018 minhtuchael033	2349	1	Mon 09 Jul, 2018 07:05 MWE_001
	Help Me, Plaese!	07 Jul 2018 michaeltu015	3786	0	Sat 07 Jul, 2018 10:48 michaeltu015
	The Login Page?	05 Jun 2018 michaeltoan0162	2049	1	Thu 05 Jul, 2018 01:38 MWE_001
	Hi Guy,i Have A Question,please Help Me!	06 Jun 2018 handsome09	1958	1	Thu 05 Jul, 2018 01:19 MWE_001
	Where I Can Report IP Bugs?	03 Jul 2018 msdaniel924	2182	2	Thu 05 Jul, 2018 01:14 MWE_001
	Need Help?	26 Jun 2018 Kylie98	1822	1	Wed 04 Jul, 2018 17:45 Informpro
	How Did You Get This Result?	01 Jul 2018 Hagay297	1780	1	Sun 01 Jul, 2018 23:18 Informpro
	Need Help?	30 Jun 2018 HMie2814	3561	0	Sat 30 Jun, 2018 06:22 HMie2814
	Need Help?	23 Jun 2018 MSnhung11	1784	1	Mon 25 Jun, 2018 22:04 Informpro
	A Quick Question About Sudoku	23 Jun 2018 Chrissanth	2647	1	Mon 25 Jun, 2018 22:04 Informpro
	Need Help?	16 Jun 2018 Kylie99	3447	0	Sat 16 Jun, 2018 09:26 Kylie99
	Hi Guy,i Have A Question,please Help Me!	04 Jun 2018 handsome09	1914	1	Mon 04 Jun, 2018 20:45 Informpro
	Facebook Connect Doesn't Work	23 Apr 2018 Cristianita	5368	12	Thu 31 May, 2018 21:28 Cristianita
	Allowed Or Not?	20 May 2018 scullsold	1687	1	Sun 20 May, 2018 18:18 Informpro
	User Database Mistake	06 May 2018 d16174l4n63l	2261	3	Sat 12 May, 2018 21:52 Informpro
	SOLVED Is It Possible To Change The URL Showed When I Share Some Topic?	01 May 2018 Cristianita	2578	4	Sun 06 May, 2018 00:51 Cristianita
	Some User Had Registered Several Times, Different Nicknames And E-mails, But The Same IP Address	03 Mar 2018 Cristianita	4272	10	Sat 05 May, 2018 20:30 Cristianita
	Images Don't Show When Was Not Uploaded Through Forum	17 Apr 2018 Cristianita	4516	11	Sat 05 May, 2018 20:28 Cristianita
	[SSL] Problems With Images And HTTP/HTTPS	12 Jun 2016 PlayerX	5777	10	Mon 30 Apr, 2018 06:47 Cristianita
	SOLVED There Is Some Symbol In The News	13 Apr 2018 Cristianita	3328	7	Tue 24 Apr, 2018 06:26 Cristianita
	Help, Problems With New Installation!	01 Aug 2017 ronalito	7295	14	Thu 12 Apr, 2018 06:11 CatrionaLozano52
	Banners With Custom Code	19 Feb 2018 krator	3860	6	Tue 20 Feb, 2018 14:46 Informpro
	Cache Sometimes Fails When Doing Too Many Queries At Once	18 Feb 2018 Informpro	2558	2	Tue 20 Feb, 2018 10:35 Informpro
	Facebook Commenting Option	22 Jan 2018 Nisha123	2351	1	Sat 03 Feb, 2018 22:05 Mighty Gorgon
	New Install - No Theme And Error.	13 Jan 2018 chernandez79	3282	3	Sat 20 Jan, 2018 23:37 Informpro
	Facebook Login	19 Jan 2018 chernandez79	2615	1	Sat 20 Jan, 2018 23:37 Informpro
	SOLVED I Can't Find The Correct Place To Insert The Codes To Verify The Ownership Of My Forum In Google Search Console	05 Nov 2017 Cristianita	2724	3	Fri 17 Nov, 2017 18:48 Cristianita
	SOLVED The Birthdays Parent Blog Shows Header Imagen And It Hasn't The Title Bar	19 Sep 2017 Cristianita	3627	4	Thu 16 Nov, 2017 18:10 Informpro
	SOLVED Wrong Link In Dyn Menu	17 Sep 2017 Cristianita	2510	2	Wed 15 Nov, 2017 17:01 Cristianita
	There Are Two Buttons To Move A Forum, Moderating Forums	06 Nov 2017 Cristianita	2281	2	Tue 07 Nov, 2017 18:18 Cristianita
	Date And Time Don't Show In The Chat (Shoutbox) Parent Block In Any Styles [ Goto page 1 2 ]	14 Sep 2017 Cristianita	9789	26	Tue 07 Nov, 2017 18:16 Cristianita
	SOLVED Where Do I Have To Add The CSS Code To Configure The Quick Title?	07 Nov 2017 Cristianita	3634	0	Tue 07 Nov, 2017 04:18 Cristianita
	SOLVED Problems With YouTube BBCode	05 Nov 2017 Cristianita	5101	6	Sun 05 Nov, 2017 20:14 Cristianita
	I Need To Add Like Button In Each Post	25 Oct 2017 Cristianita	3304	6	Sun 05 Nov, 2017 20:13 Cristianita
	[SOLVED]A Script Doesn't Work In A Parent Block	21 Oct 2017 Cristianita	5150	10	Sun 05 Nov, 2017 20:07 Cristianita
	I Can't To Share The Topics On Facebook [ Goto page 1 2 ]	19 Sep 2017 Cristianita	11198	27	Sun 05 Nov, 2017 19:02 Cristianita
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