http://www.icyphoenix.com/viewtopic.php?f=35&t=5318 ----------------------------------- LiTos Sat 17 Jan, 2009 17:20 500 Internal Server Error ----------------------------------- Yes I searched for solutions but surprisingly found 0 results. Anyways, whenever I go to my site I get a 500 internal server error. Before it showed up every once in a while, recently it got very annoying and now it just blockaded the whole site. What's strange is that I can go to other pages like forum.php, and index.php is the only page that's not working. I don't understand what could be causing this problem. Does anyone have an idea? It can't be chmod because it worked before and only showed up once in a while, you just had to refresh it couple of time and till work but now it doesnt. Need help! Thank you, -Ed ----------------------------------- New Player Sat 17 Jan, 2009 17:53 Re: 500 Internal Server Error ----------------------------------- the error say it: Internal Server Error please contact your provider with this problem. the provider can then look into the webserver logfiles ;) ----------------------------------- LiTos Sun 18 Jan, 2009 01:04 Re: 500 Internal Server Error ----------------------------------- Alright then.... but what do you think could have caused this still. It only used to happen sometimes, not always, and only on one page... ----------------------------------- buldo Sun 18 Jan, 2009 15:59 Re: 500 Internal Server Error ----------------------------------- [quote user="LiTos" post="35763"]Alright then.... but what do you think could have caused this still. It only used to happen sometimes, not always, and only on one page...[/quote] I think, as New Player suggests, that are hosting issues... :roll: Try to ask to your hosting helpdesk. ----------------------------------- LiTos Mon 19 Jan, 2009 02:21 Re: 500 Internal Server Error ----------------------------------- Okay it seems to be working now... yet again the index page loads slooooowly but ok. Thanks ----------------------------------- Lopalong Mon 19 Jan, 2009 06:25 Re: 500 Internal Server Error ----------------------------------- Your Server LOG should tell you why the request was refused - Please look at it and post the info here. What it the current CHMOD status of these five elements at your website? /Your forum Folder. forum.php index.php /includes folder /templates folder [size=14][b]?[/b][/size] ----------------------------------- LiTos Tue 20 Jan, 2009 02:13 Re: 500 Internal Server Error ----------------------------------- There is no forum folder forum.php - 644 index.php - 644 /includes - 755 /templates - 755 ----------------------------------- Lopalong Tue 20 Jan, 2009 09:00 Re: 500 Internal Server Error ----------------------------------- [quote user="LiTos" post="35801"]There is no forum folder forum.php - 644 index.php - 644 /includes - 755 /templates - 755[/quote] Thank you, as that answers most of the problems. ;) The .htaccess file that comes with Icy Phoenix was never designed to run it the root of the Public Folder. Neither was it meant to be added to or edited by your cPanel settings etc. :( You have two options to help prevent these niggling problems in future. 1. Move the forum software to its own folder "your Site"/Your Forum/ - Which is easy to do if done properly - Then put a redirect in from *.com to *.com/your forum if you need to address your forum directly from the .com etc. 2. Else rename .htaccess to backup.htaccess the next time you have any sort of problems and you will probably find it will fix most of them when they are of this nature. ----------------------------------- LiTos Tue 20 Jan, 2009 21:18 Re: 500 Internal Server Error ----------------------------------- I did the htaccess thing (cant really move, my structure will break and its a pain fixing it) but I get CBACK being an idiot now. SECURITY ALERT » » » » CBACK CrackerTracker has detected a potential attack on this site with a worm or exploit script so the Security System stopped the script. If you can see this page after including a new MOD into your board or after clicking on a link please contact the Board Administrator with this error message and a description what you have done before you could see this page, that the Admin has the possibility to fix the problem. How do I turn that thing off... ----------------------------------- Lopalong Tue 20 Jan, 2009 21:50 Re: 500 Internal Server Error ----------------------------------- Please! One problem per thread in future unless they are directly related. :P And The "docs section" is there to be read as well. :( http://www.icyphoenix.com/viewtopic.php?f=4&t=4717&p=31757#p31757 ----------------------------------- LiTos Tue 20 Jan, 2009 23:36 Re: 500 Internal Server Error ----------------------------------- They are related. Read up. Edit: Tried the manual. Didn't work. It says the same error again. However, I did this for another page once, and it worked. Strange? ----------------------------------- Lopalong Wed 21 Jan, 2009 07:30 Re: 500 Internal Server Error ----------------------------------- I suggest that you move all your forum files/folders to a folder of its own, as indicated in the installation instructions. :shock: ----------------------------------- LiTos Wed 21 Jan, 2009 21:02 Re: 500 Internal Server Error ----------------------------------- *sigh* you sure there is no other way? or maybe another way to deal with crackertracker? Because moving the whole thing will cause a lot of structure problems, and fixing them will be a real pain and I might not always find all of them right away. I really don't want to move = ----------------------------------- Lopalong Wed 21 Jan, 2009 23:08 Re: 500 Internal Server Error ----------------------------------- There are probably other ways to overcome the cTracker problem, but I don't know about anyone else who gives support here - But I'm a little tired of trying to "Fix" things when IP hasn't been installed as per the instructions. There always seem to be issues because of this, and need not have been created in the first place, had IP been installed properly. :( ----------------------------------- LiTos Thu 22 Jan, 2009 20:58 Re: 500 Internal Server Error ----------------------------------- Alright then. I guess I'll try to move it this weekend. ----------------------------------- Lopalong Thu 22 Jan, 2009 21:21 Re: 500 Internal Server Error ----------------------------------- You're not an orphan with this problem of sorts. :( Have a read of this: http://www.icyphoenix.com/viewtopic.php?f=2&t=5331&p=35845#p35845 ----------------------------------- LiTos Sat 24 Jan, 2009 20:44 Re: 500 Internal Server Error ----------------------------------- Thanks, that's gonna be very useful. The site has been working smoothly for about a day now for some reason, and I didn't do anything. If it happens again, I'll perform the steps in that thread. It's what I was looking for - how to make sure the sql structure doesn't break, so i have to change the script path. ----------------------------------- arector Mon 26 Jan, 2009 18:17 Re: 500 Internal Server Error ----------------------------------- I wanted to make a comment here, because I had this same problem, but it seems to have gone away since my host updated PHP and they have not found anything of severe consequence in the server log files, either. My main concern here, though, is your suggestions for fixing the error, Lopalong. The install.txt instructions say nothing about putting IP in a separate folder (i.e. whether it's forum or whatever you decide to name it). And, since IP is supposed to be a CMS built around forum software, one would assume that it could be installed in the root of your site. Though, after rereading the readme.html file, it does say to put IP in a separate folder, so there is some conflicting instructions here. My suggested "fix," if the .htacces file was not designed with this in mind, then the developer(s) should make it work this way. Due to my limited knowledge with how websites work, I have been trying to extensively research how .htacess files work on a webserver, to maybe eliminate this problem myself, instead of moving my site into a subfolder. But, I'm not technically savvy enough, yet, with how websites truly work and I consider myself incredibly knowledgeable with all sorts of technology. Also, my free time is actually quite limited, at the moment, sadly. Please, don't take this as me being rude. It is not my intention. A good support tech (though I know you probably give support during your free time) would be trying to find a solution without creating more work for the end user to resolve the issue. This is only my opinion, so please do not be offended. ----------------------------------- Lopalong Tue 27 Jan, 2009 13:12 Re: 500 Internal Server Error ----------------------------------- To make a short story of it: The ip_root .htaccess file was / is never meant to be in the Public Root because it is written with too many specifics that apply to Icy Phoenix only. It is not meant to be edited by one's cPanel for hot-linking / redirects or anything else for that matter. ;) I think one of the problems is the ip_root folder which could lend itself to people installing it in the root of the Public Folder, rather than in a folder of their own making. :( Perhaps you would like to comment on whether or not that influenced you as to where you installed it. :shock: There are also two ways of moving Icy Phoenix to whatever location one desires: The hard way and the EASY way. :mryellow: And BTW - NO offence taken. :P ----------------------------------- LiTos Fri 30 Jan, 2009 21:16 Re: 500 Internal Server Error ----------------------------------- Hard way and the easy way? Easy way sounds...easy... unless there are disadvantages. Elaborate? :P