hi
i log onto my icy 27c last night, it was working fine during the day, and all forum pages are white,
so i come here to find out help, and found there is the new patch for 1.3.0.53, so i need to update my 27c to lastest patch aswell,
but seeing im getting white pages only on the forum i cannot  do data base back up, or anything else on it to save anything
i have alot of info on there and photos that i dont want to lose, can someone point me in the right direction, i already had to start again when i started with 27c, so i need help to get it going again to be able to save my info for the upgrade,
in my c panel my cpu usage is max out 133/100 in the red, my server tells me it is coming from
my forum which is just white pages, and they cannot help with the icy program, the forum has run faultless for over a year now until now !
thanks
bloke

bloke wrote: 

i cannot  do data base back up, or anything else on it to save anything

You are required to backup everything BEFORE upgrading - not afterwards.

But! you should have cPanel / phpMyAdmin that you can use to at least back up what you have, and ftp to backup your whole forum before it gets screwed up any more.

Just make this clear for me. Did you apply the 1.3.0.53 patch to your v1.*27 forum. ?

i have not done any updating of the patch at all, i have not even uploaded it

as i have not been able to access icy 27 c to do the back up

i do have a data base back up i done in the icy 27c admin panel on the 5/9/2009
of the forum

Firstly, that patch is not for IPv1.*27 it s STRICTLY IP v1.3* onwards.

I assume that you have cPanel of some sort and FTP that you can back up what files and folders exists at present on your website?

Because it would be prudent to back it up (even if it is broken) before you do anything else.

Have you been trying to add a MOD or anything else, because white pages are a chronic symptom of code alterations gone bad. ?

i done nothing i was at work
i dont have admin,s with access or permissions either
in the morning i log on to have a look only
after work i looked and only white pages

Stupid question I know - Do you have FTP access to the site the forum is on?

yes

Thank you.

Obviously before you can upgrade you need to get v1.*27 back on line.

Download the config.php from your site and keep it safe.

From your clean copy of IP v1.*27 (Hoping you still have one) remove the config.php and upload all the fresh files in the root to the root of your forum -  And see if that works.

If it doesn't do the same with /includes/*.* but DON'T overwrite def_tree.php or def_themes.php and test again.

Maybe better if you download all the files (not folders) from the root and also /includes and keep them safe - because going backwards with this thing is based more on memory than anything else.

thanks Lopalong for you help

i no longer have a copy of IP v1.*27  

they are on a dead  hard drive  

It's getting worse.  

You can download it here.

Edit: <Link Removed>

but i hope no worse  

thank for the download link  

do you know why it would be useing all my cpu usage up if it is not working
when you load the page it says done, but it is blank page
favicon icon still shows up

cheers again
bloke

bloke wrote: [View Post]

do you know why it would be using all my cpu usage up if it is not working

Something is probably looping or continuously trying to load / get stuff from the database, even though you can't see it. Much like when your pc locks up - CPU starts boiling - and you have to use the Task Manager to kill the application.

 

I also think it would be prudent for you to rename this topic "White Pages IPv1.2.0.27" and start a new thread if and when you are ready to upgrade. I also wouldn't be in a hurry to do that yet, because v1.3.0.53a should be released very soon.

But! Lets see if we can get 27 up and running again before you do anything.

ok thanks  
i will do that

So what's happening - Are you back on line? Or have you gone to sleep?  

uploading fresh root files made no differe nce

done the includes nothing