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zag
Joined: April 2012
Posts: 49
Location: www.hdoz.org.au
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Help... I've Crashed
Hi All,
overnight I have crashed, host is operating ok...but the site does absolutely nothing when trying to access.
have gone in through filemanager and had a look at the error log
[06-Aug-2012 20:56:49] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 10592 bytes) in /home/hdo21273/public_html/icyphoenix/includes/album_mod/album_image_class.php on line 105
site is http://hdoz.org.au
cant tell you the version of IcyPhoenix as I cant get in to verify, but its the last one before the new update that I was advised of about a week ago...
any help greatly appreciated
AMIN hdoz.org.au
Last edited by zag on Fri 10 Aug, 2012 22:25; edited 1 time in total |
#1 Mon 06 Aug, 2012 23:19 |
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Joshua203
Joshua 203
Dutch A Go Go
Joined: August 2008
Posts: 1754
Location: Earth, Europe, the Netherlands, Rotterdam
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Re: Help..I've Crashed
Can you reach .../adm/erc.php Zag?
____________ www.DutchaGoGo.com (development/under construction ...Forever?¿?)
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#2 Tue 07 Aug, 2012 00:22 |
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zag
Joined: April 2012
Posts: 49
Location: www.hdoz.org.au
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Re: Help..I've Crashed
through file manager, no problems Joshua
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#3 Tue 07 Aug, 2012 00:24 |
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Joshua203
Joshua 203
Dutch A Go Go
Joined: August 2008
Posts: 1754
Location: Earth, Europe, the Netherlands, Rotterdam
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Re: Help..I've Crashed
No I mean with your browser
____________ www.DutchaGoGo.com (development/under construction ...Forever?¿?)
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#4 Tue 07 Aug, 2012 00:25 |
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zag
Joined: April 2012
Posts: 49
Location: www.hdoz.org.au
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Re: Help..I've Crashed
yep... there now...looks interesting
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#5 Tue 07 Aug, 2012 00:27 |
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Joshua203
Joshua 203
Dutch A Go Go
Joined: August 2008
Posts: 1754
Location: Earth, Europe, the Netherlands, Rotterdam
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Re: Help..I've Crashed
Ok...well, start by clearing the cache
____________ www.DutchaGoGo.com (development/under construction ...Forever?¿?)
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#6 Tue 07 Aug, 2012 00:28 |
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zag
Joined: April 2012
Posts: 49
Location: www.hdoz.org.au
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Re: Help..I've Crashed
WOW.....OK done and up and running...
thanks for your help..... but what do i need to do now to avoid it happening again?
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#7 Tue 07 Aug, 2012 00:35 |
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Joshua203
Joshua 203
Dutch A Go Go
Joined: August 2008
Posts: 1754
Location: Earth, Europe, the Netherlands, Rotterdam
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Re: Help..I've Crashed
No, I'm not that smart
But I'm almost sure if you give it some time you'll get some response of those who are
EDIT: something in the album must have exeeded your memory limit and messed up the cache somewhow ... but i don't know why
____________ www.DutchaGoGo.com (development/under construction ...Forever?¿?)
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#8 Tue 07 Aug, 2012 00:41 |
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zag
Joined: April 2012
Posts: 49
Location: www.hdoz.org.au
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Re: Help..I've Crashed
Thanks again for getting me up and running.
by the Album do you mean the personal album's as we dont use these anymore and I can clear them out.
the users are big on attachments.... I did a little culling of these in the background while i was waiting as there were some big files there.
Will keep an eye out for more comments.
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#9 Tue 07 Aug, 2012 00:48 |
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Joshua203
Joshua 203
Dutch A Go Go
Joined: August 2008
Posts: 1754
Location: Earth, Europe, the Netherlands, Rotterdam
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Re: Help..I've Crashed
Maybe you could take a look at icyphoenix/includes/album_mod/album_image_class.php and see what is at line 105
Anyway ..you're welcome
____________ www.DutchaGoGo.com (development/under construction ...Forever?¿?)
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#10 Tue 07 Aug, 2012 01:01 |
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zag
Joined: April 2012
Posts: 49
Location: www.hdoz.org.au
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Re: Help..I've Crashed
Hi Joshua
this is the line of script
site running smoothly again
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#11 Tue 07 Aug, 2012 04:28 |
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New Player
Joined: January 2008
Posts: 238
Location: Germany :P
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Re: Help..I've Crashed
memory limit of 32mb is already high. next time if you can try to increase the php memory limit or clear cache again. the pictures must be big if they exhausted the memory limit.
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#12 Tue 07 Aug, 2012 10:26 |
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zag
Joined: April 2012
Posts: 49
Location: www.hdoz.org.au
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Re: Help..I've Crashed
I'm not sure deleting the photos did anything, I regularly clear the cache..but once Joshua directed me to the recovery panel and i cleared the cache it was instantly up again?
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#13 Tue 07 Aug, 2012 11:02 |
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Joshua203
Joshua 203
Dutch A Go Go
Joined: August 2008
Posts: 1754
Location: Earth, Europe, the Netherlands, Rotterdam
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Re: Help..I've Crashed
Just a couple of observations:
1. I can't find this file in 2 test installations (beta and RC), editing pictures (effects) also doesn't seem to work for me oppsosed to your site where is does seem to work fine.
I think I read somewhere the album is planned to become a pluggin, maybe this is why I don't have the file (preparation for changes?)
2. Maybe it could be a good idea to limit editing pics (effects) in the album to regged users?
Because it does state this:
Quote: Apply multiple effects to the pictures.
Remember that this is a very heavy operation on server CPU load, so please do not abuse it. Some effects will automatically resize the output image to prevent too much charge on the server CPU.
____________ www.DutchaGoGo.com (development/under construction ...Forever?¿?)
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#14 Tue 07 Aug, 2012 11:30 |
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Mighty Gorgon
Luca Libralato
Joined: August 2006
Posts: 7191
Location: Borgo San Michele
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Re: Help... I've Crashed
I don't think the crash is related to the above error, since the class for images doesn't directly involve core files...
Maybe the cache just got corrupted for other reasons (server restart, power failure, etc.) and you needed to clear it.
____________ Luca
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#15 Tue 07 Aug, 2012 16:43 |
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