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Old Support Topics - Missing User Details ?



stretchy [ Tue 24 Jul, 2007 09:12 ]
Post subject: Missing User Details ?
Hi guys, can anyone help please.

We had a slight problem with our board, so I cleared out the entire cache folder on the server, I did do a backup of it before. That worked and got the board running again.

Since I did this we have a few minor problems such as, number of new posts situated by the NEW link at the top of the board has disappeared. Signatures for members have disappeared and the site is no longer being crawled by search bots as much as it was

Can anyone help please thanks


omarska [ Tue 24 Jul, 2007 14:07 ]
Post subject: Re: Missing User Details ?
Hi, stretchy
About your first issue (missing new messages on menu), try to upload /templates/mg_themes/overall_header.tpl file again, it may be corrupted.
About missing signatures, go to your profile settings and make sure that "show signatures in topics" option isn't disabled.
Concerning search bots, it's normal that their crawl rate is lower, because your board was down for some time. They should come back after some time, just relax.

P.S. You don't need to backup contents of your cache folder, because if you clear it, it will be recreated again.




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