Icy Phoenix
Old Support Topics - Totally Blank Page
xmenfile [ Tue 16 Sep, 2008 05:54 ]
Post subject: Totally Blank Page
Hi all,
I update my site to latest IP patch C and it ran well for awhile. Until today, I uploaded couple pics thru OTF and wrote new thread with album bbc code images. From that on, my site totally white, no header or footer. I have cleared cache folder, but no helps at all. Any suggestions would be appreciate it :)
Thank you in advance,
xmenfile.
Lopalong [ Tue 16 Sep, 2008 09:24 ]
Post subject: Re: Totally Blank Page
Try this, if it applies to you. :shock:
Your Host > cPanel > phpmyadmin > your database > run check and then repair any tables that may be corrupted. ;)
xmenfile [ Tue 16 Sep, 2008 13:23 ]
Post subject: Re: Totally Blank Page
Try this, if it applies to you. :shock:
Your Host > cPanel > phpmyadmin > your database > run check and then repair any tables that may be corrupted. ;)
Thank you Lopalong for your support. i already done all these:
- Reuploading all files, except files and images files
- Replacing includes/DEF_ files with fresh ones
- Applying correct CHMOD permissions
- Empty the CACHE folder (delete all files but .htaccess and index.html)
- Optimizing and Repairing DB (usually via phpMyAdmin)
Lopalong [ Tue 16 Sep, 2008 13:55 ]
Post subject: Re: Totally Blank Page
This is always a problem because there are so many answers :(
White pages are generally a result of broken code or files that have lost their formatting for whatever reason, and it confuses php. (And everyone else for that matter).
Available Memory is another thing. :(
Server problems need to be considered - and no attempt to fix a "Lost" forum should be implemented for at least 12 hours after the problem is noticed, unless 100% sure that it is not a server problem. (That's one of my rules :P )
I also assume that you are getting no error messages. ?
But we need to start somewhere. ;)
Download the latest IP version (If you don't have it)
Don't overwrite config.php or includes/def_themes.php
Re-upload all the other .php files in binary - as applicable to root and /includes.
xmenfile [ Tue 16 Sep, 2008 14:28 ]
Post subject: Re: Totally Blank Page
I don't think the server problem, because my test site still working well. i am trying to re-upload files, will let you know.
Update:
This is as far as i can get. I uploaded my backup files except files and images folders, then i get to my site browsing around. But as soon as i hit submit new post or reply then site turned blank w/o any errow message. Then i tried uploaded those back up files again, then saw those new post or reply saved in DB. I checked the server status and it said "OK". What do you think if i upload and run update_ip.php file?
xmenfile [ Wed 17 Sep, 2008 19:25 ]
Post subject: Re: Totally Blank Page
I have a working test forum and I uploaded those files into my real forum, it did not fix that. Does anyone have any other idea?
Thanks,
xmenfile
Lopalong [ Thu 18 Sep, 2008 00:46 ]
Post subject: Re: Totally Blank Page
Can you check your server Error Log for anything that refers to some problems etc?
xmenfile [ Fri 19 Sep, 2008 06:11 ]
Post subject: Re: Totally Blank Page
There is nothing in error log and spoke to my host support, they did see any error on their end. Anyway, it's solved and i think it's the database error or conflict, because after error was fixed, i tried to upload my current/last db and got same error/blank page again. Here what i did:
- Back up current db.
- Upload all my previous back up files and db.
- Then replace post, post_text, users....tables with current db.
Lopalong [ Fri 19 Sep, 2008 09:07 ]
Post subject: Re: Totally Blank Page
Well I did say,
Quote:
This is always a problem because there are so many answers
And this is just another one of them. :(
Glad it's fixed. ;)
hapsira [ Sat 20 Sep, 2008 11:51 ]
Post subject: Re: SOLVED - Totally Blank Page
:mricy: