Icy Phoenix

Old Support Topics - Site Speed

swampie [ Thu 09 Oct, 2008 14:28 ]
Post subject: Site Speed

Hi all im hoping someone can help.

The site im admin on www.talkingcarp.com is dieing a death due to the speed of the site. It is painfully slow and i cant see why or find a way of speeding it up. The main Admin/webmaster seems to have disappeared into yonder and im really at a loss. Its a shame as it has been a great site with some great members. Any help or any info you need to be able to help please ask.

Please bear with me as i am not too offay with things.

Limun [ Thu 09 Oct, 2008 15:38 ]
Post subject: Re: Site Speed

you will dont get any support here , because u changed copyrights on footer .

sorry .

swampie [ Thu 09 Oct, 2008 15:44 ]
Post subject: Re: Site Speed

Limun wrote: [View Post]
you will dont get any support here , because u changed copyrights on footer .

sorry .

Sorry i dont know what that is.

Chaotic [ Thu 09 Oct, 2008 17:09 ]
Post subject: Re: Site Speed

You removed the:

"Powered by Icy Phoenix based on phpBB" and "Design by Mighty Gorgon" from the footer of your Icy Phoenix website, which is seen in Limun's picture posted up above.

Until you properly change the footer to reflect the correct lines, you [b]will not[/b get an ounce of support here.

Have a good day and good luck fixing your problem.

swampie [ Thu 09 Oct, 2008 18:16 ]
Post subject: Re: Site Speed

Chaotic wrote: [View Post]
You removed the:

"Powered by Icy Phoenix based on phpBB" and "Design by Mighty Gorgon" from the footer of your Icy Phoenix website, which is seen in Limun's picture posted up above.

Until you properly change the footer to reflect the correct lines, you [b]will not[/b get an ounce of support here.

Have a good day and good luck fixing your problem.

Ok thank you for your help explaining that.

Unfortunately i didnt do that it was the person who has done the offski. Is there anyway i can change that back to how it is meant to be as i have had a look in the admin panel and cant see anywhere to do it as if it is wrong it should be changed i agree.

If no one can help then i accept that but as explained i dont have a clue how to or can see where to make that change.

All the best.

Limun [ Thu 09 Oct, 2008 19:21 ]
Post subject: Re: Site Speed

you will need ftp acces to your site , do you have it ?

open your templatesmg_themesoverall_footer.tpl

find

Code: [Hide] [Select]

<span class="copyright">&nbsp;&nbsp;Sponsored By <a href="http://www.hookedonfrance.com" target="_blank">Hooked On France</a></span>

replace with

Code: [Hide] [Select]

<span class="copyright">&nbsp;Powered by <a href="http://www.icyphoenix.com/" target="_blank">Icy Phoenix</a> based on <a href="http://www.phpbb.com/" target="_blank">phpBB</a>{TRANSLATION_INFO}</span>

find

Code: [Hide] [Select]

<td nowrap="nowrap" width="250" align="right"><span class="copyright">Design by <a href="http://www.webservicesuk.org" target="_blank">Web Services </a></span></td>

replace with

Code: [Hide] [Select]

<span class="copyright">Design by <a href="http://www.mightygorgon.com" target="_blank">Mighty Gorgon</a>&nbsp;</span>

when you do this you will get support

swampie [ Thu 09 Oct, 2008 20:15 ]
Post subject: Re: Site Speed

Can ftp access be found in ACP?

Limun [ Thu 09 Oct, 2008 20:26 ]
Post subject: Re: Site Speed

swampie wrote: [View Post]
Can ftp access be found in ACP?

unfortunaly no

lets see and wait staff or MG will answer you in this case .

swampie [ Thu 09 Oct, 2008 20:30 ]
Post subject: Re: Site Speed

Limun wrote: [View Post]
swampie wrote: [View Post]
Can ftp access be found in ACP?

unfortunaly no

lets see and wait staff or MG will answer you in this case .

Thank you for trying to help me.

I guess that i dont have the necessary access to help.

Looks like the site has been well and truely screwed then thanks to the incredible vanishing man.

Chaotic [ Thu 09 Oct, 2008 21:03 ]
Post subject: Re: Site Speed

You are seeking help on a site you have no FTP access to? If you don't have FTP access, you'll need to contact your hosting provider and ask for your FTP access. You might as well ask them about cPanel login information. This is all assuming you are the account holder.

Until the footer is replaced with the edits Limun posted above, you will not receive support from us on this website.

Sorry.

swampie [ Thu 09 Oct, 2008 21:23 ]
Post subject: Re: Site Speed

Chaotic wrote: [View Post]
You are seeking help on a site you have no FTP access to? If you don't have FTP access, you'll need to contact your hosting provider and ask for your FTP access. You might as well ask them about cPanel login information. This is all assuming you are the account holder.

Until the footer is replaced with the edits Limun posted above, you will not receive support from us on this website.

Sorry.

Ok thanks

No need to be sorry if things are not right then they need to be put right.