Old Support Topics - I Can't Save HelpDesk Configuration
zankyw [ Sun 13 Aug, 2006 17:58 ] Post subject: I Can't Save HelpDesk Configuration
H3ll0!
I've a XS 049 , and I've been modding the helpdesk_body.tpl a bit, but I can't save the options in the ACP (ACP >> General Admin >> Help Desk); there isn't any Save button.
Bye!
Nikola [ Sun 13 Aug, 2006 19:59 ] Post subject: Re: I Can't Save HelpDesk Configuration
There you can only add or edit forum question and your email.
zankyw [ Sun 13 Aug, 2006 20:43 ] Post subject: Re: I Can't Save HelpDesk Configuration
I would like to modify the default priority or the reply choices.
Tom [ Sun 13 Aug, 2006 22:00 ] Post subject: Re: I Can't Save HelpDesk Configuration
This is a horrible mod. I really don't like it, but that's no secret.
Anyway, if you can't set up what you need via ACP, better not to use it at all. The entire thing would have to be rewritten to make it fairly customizable.