Icy Phoenix

Old Support Topics - Error In Contact_us Page

Riwer [ Wed 11 Nov, 2009 13:53 ]
Post subject: Error In Contact_us Page

When anybody send the form, always I receive a "blank email".

Is a problem with the form? x_x

DWho [ Thu 12 Nov, 2009 15:08 ]
Post subject: Re: Error In Contact_us Page

Works ok on my sites.. have you any more information or a link...

have you checked all the files have been loaded correctly...

have you added any modds etc

Diegork [ Thu 12 Nov, 2009 15:36 ]
Post subject: Re: Error In Contact_us Page

I have the same problem.

DWho [ Thu 12 Nov, 2009 16:18 ]
Post subject: Re: Error In Contact_us Page

Diegork wrote: [View Post]
I have the same problem.

That doesnt really help... as you have given no information either...

Yros [ Thu 12 Nov, 2009 16:21 ]
Post subject: Re: Error In Contact_us Page

Yros wrote:
*grmpf* Sometimes I really think that there should be an " Agreement of Supporters " which would say " We are voluntaries and we use our time to try to help you so if you don't try, at least, to do some efforts, we won't help you neither ... " ù.ù

NvM *o*

Diegork [ Thu 12 Nov, 2009 20:13 ]
Post subject: Re: Error In Contact_us Page

My problem is that when a user send a email, when i recibed the email he is without nothing i can only see the title.

Sorry for my bad english

Riwer [ Sat 14 Nov, 2009 02:33 ]
Post subject: Re: Error In Contact_us Page

yeah, if u complete the form in contact_us, the text isnt send, only receive a blank mail with the subject.

I try reupload the file "contact_us.php" and nothing.

If i write a new form... again blank mail.....

spydie [ Sat 14 Nov, 2009 02:42 ]
Post subject: Re: Error In Contact_us Page

Up´s

look´s like someone is using my old translation from the patch.

havent had the time to fix it.

i´ll sort that out tomorow. i promise

spydie [ Mon 30 Nov, 2009 14:13 ]
Post subject: Re: Error In Contact_us Page

The problem is related to the spanish translation of e-mail.tpl in both html and BBcode.

i´ve checked and rechecked the oficial release of spanish_lang and english release, and find a lot of diferences in that files. I think that the e-mail was´nt updated together with the rest of the files.
even with the official release of lang_spanish the mail returns a blanc body in received mail ( using contact us function).

MG: could you please point out. what e-mail file the new contact us is using.

Maybe the spanish team could review that issue

Mighty Gorgon [ Tue 01 Dec, 2009 13:26 ]
Post subject: Re: Error In Contact_us Page

Code: [Hide] [Select]

$emailer->use_template('empty_email');

spydie [ Tue 01 Dec, 2009 13:36 ]
Post subject: Re: Error In Contact_us Page

Thanx MG, That was the problem.

Edit:

For the information of all lang_spanish users.

Replace the empty_email.tpl in lang_spanish with the one from lang_english and the contact us will work without problems.

Riwer [ Wed 02 Dec, 2009 20:16 ]
Post subject: Re: Error In Contact_us Page

Thx! now is perfect!