Icy Phoenix

Old Support Topics - Knowledge Base 2 Problems?

batman [ Mon 21 Mar, 2011 18:39 ]
Post subject: Knowledge Base 2 Problems?

The first problem is, in ACP >> Knowledge Base >> Category Manager >> Edit Category or Create Category, I have the article forums setup and choose the forum ID I want for a particular article Category, everything is fine but for some reason the forum ID isn't being updated on submit and keeps reverting to a different forum ID. I.e. when I create a new article no matter what category is chosen it always post in the same forum ID which is nothing to do with the articles.

The second problem is again with the Category.
When viewing a Knowledge Base article and you want a Printable version, you get the error below.

Code: [Hide] [Select]

Could not obtain category data

DEBUG MODE

SQL Error : 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 2

SELECT * FROM phpbb_kb_categories WHERE category_id = 

Line : 179

File : functions_kb.php

batman [ Tue 22 Mar, 2011 20:38 ]
Post subject: Re: Knowledge Base 2 Problems?

I have tried re uploading all the KB files but still got the same problems

TheSteffen [ Tue 22 Mar, 2011 23:14 ]
Post subject: Re: Knowledge Base 2 Problems?

Can you take a look into you DB?
Do you have this phpbb_kb_categories category???

spydie [ Wed 23 Mar, 2011 00:22 ]
Post subject: Re: Knowledge Base 2 Problems?

he must have.

if not it would say, table does´nt exist

batman [ Wed 23 Mar, 2011 12:54 ]
Post subject: Re: Knowledge Base 2 Problems?

Hya fellas, the confusing part is I can create categories, I would have expected this error to also come up whilst creating them.

Just checked my other IP site and this is actually a bug in the latest IP 1.3.0.53b as its also doing it on there which was a clean install.

batman [ Fri 25 Mar, 2011 14:01 ]
Post subject: Re: Knowledge Base 2 Problems?

Acording to Bug Tracker this has been fixed?
http://www.icyphoenix.com/bugs.php?mode=view&bug_id=34

batman [ Sun 27 Mar, 2011 13:15 ]
Post subject: Re: Knowledge Base 2 Problems?

Surely somebody knows how IP works to sort these 2 problems? please

spydie [ Sun 27 Mar, 2011 13:56 ]
Post subject: Re: Knowledge Base 2 Problems?

could you PM me an test acount with access to ACP, to have a look at the error

batman [ Sun 27 Mar, 2011 18:15 ]
Post subject: Re: Knowledge Base 2 Problems?

Hya spydie I have decided to sack the KB option mate, decided to just use a forums for the articles.
Thanks for the offer to look at it

KugeLSichA [ Sun 27 Mar, 2011 20:11 ]
Post subject: Re: Knowledge Base 2 Problems?

sorry i cant help you...

i use Forums with KB mode instead of the KB itself...

batman [ Sun 27 Mar, 2011 22:53 ]
Post subject: Re: Knowledge Base 2 Problems?

Hya KugeLSichA I have now set article forums the same as you now, possibly better than using KB