Icy Phoenix

Old Support Topics - New Install

zag [ Tue 03 Apr, 2012 22:00 ]
Post subject: New Install

I must be a dumb admin, but I'm trying to install Icy Phoenix and its got me stumped at the most basic of levels.

I have downlaoded Icy Phoenix 13053
Unzipped
uploaded via FTP to a brand new host
changed the permissions on most of the files to 0777 (cant find cache/cms and last 6 log files)
I go into install/install.php (via the file manager)... and nothing

I get 2 seconds of a install wizard...but nothing afterwards

any suggestions would be greatly appreciated.and I'm sorry for being so dumb (but I learn quick)

Andrew

Mighty Gorgon [ Tue 03 Apr, 2012 22:13 ]
Post subject: Re: New Install

Welcome to Icy Phoenix Andrew!

Can you please explain further your issue?

Do you get a blank page? Do you get some errors?

Did you try to contact your hosting asking for support?

zag [ Tue 03 Apr, 2012 22:32 ]
Post subject: Re: New Install

Mighty Gorgon wrote: [View Post]
Welcome to Icy Phoenix Andrew!

Can you please explain further your issue?

Do you get a blank page? Do you get some errors?

Did you try to contact your hosting asking for support?

Hello,
I run windows 7, so I get a dialog box asking whether to run or save, so I run.... a box appears for 1/2 second and then nothing.......i have disables firewall and virus on my PC in case..still nothing

no blank page, no errors, no obvious script running.

will run by the host when they wake up, but at this stage I thought it was far more basic that that, I thought I had maybe done the CHMOD wrong but I've checked that, uninstalled, reinstalled files... I am wondering if it is becuase I am accessing the install/install.php file via the control panel file manager?

Mighty Gorgon [ Tue 03 Apr, 2012 22:43 ]
Post subject: Re: New Install

You should make sure files are uploaded correctly, then you should type the address in the browser.

Please, try again.

zag [ Tue 03 Apr, 2012 23:21 ]
Post subject: Re: New Install

Mighty Gorgon wrote: [View Post]
You should make sure files are uploaded correctly, then you should type the address in the browser.

Please, try again.

will remove all files, upload again, change pernissions and try through browser..will post up response

zag [ Thu 05 Apr, 2012 03:31 ]
Post subject: Re: New Install

zag wrote: [View Post]
Mighty Gorgon wrote: [View Post]
You should make sure files are uploaded correctly, then you should type the address in the browser.

Please, try again.

will remove all files, upload again, change pernissions and try through browser..will post up response

finally worked it out there was a file htaccess..diverting to ip 127.0.0.1 deleted the file and then it was all good and is up and running

thanks for your help to date

FIXED

Joshua203 [ Thu 05 Apr, 2012 05:55 ]
Post subject: Re: New Install

Congratulations Zag

I've marked this thread solved for you, please remember you can also do this yourself in the future.

Enjoy your new board!