Icy Phoenix

Hi All,

overnight I have crashed, host is operating ok...but the site does absolutely nothing when trying to access.

have gone in through filemanager and had a look at the error log

[06-Aug-2012 20:56:49] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 10592 bytes) in /home/hdo21273/public_html/icyphoenix/includes/album_mod/album_image_class.php on line 105

site is http://hdoz.org.au

cant tell you the version of IcyPhoenix as I cant get in to verify, but its the last one before the new update that I was advised of about a week ago...

any help greatly appreciated

AMIN hdoz.org.au

Can you reach .../adm/erc.php Zag?

through file manager, no problems Joshua

No I mean with your browser

yep... there now...looks interesting

Ok...well, start by clearing the cache

WOW.....OK done and up and running...

thanks for your help..... but what do i need to do now to avoid it happening again?

No, I'm not that smart

But I'm almost sure if you give it some time you'll get some response of those who are

EDIT: something in the album must have exeeded your memory limit and messed up the cache somewhow ... but i don't know why

Thanks again for getting me up and running.

by the Album do you mean the personal album's as we dont use these anymore and I can clear them out.

the users are big on attachments.... I did a little culling of these in the background while i was waiting as there were some big files there.

Will keep an eye out for more comments.

Maybe you could take a look at icyphoenix/includes/album_mod/album_image_class.php and see what is at line 105

Anyway ..you're welcome

Hi Joshua

this is the line of script



site running smoothly again

memory limit of 32mb is already high. next time if you can try to increase the php memory limit or clear cache again. the pictures must be big if they exhausted the memory limit.

I'm not sure deleting the photos did anything, I regularly clear the cache..but once Joshua directed me to the recovery panel and i cleared the cache it was instantly up again?

Just a couple of observations:

1. I can't find this file in 2 test installations (beta and RC), editing pictures (effects) also doesn't seem to work for me oppsosed to your site where is does seem to work fine.
I think I read somewhere the album is planned to become a pluggin, maybe this is why I don't have the file (preparation for changes?)
2. Maybe it could be a good idea to limit editing pics (effects) in the album to regged users?
Because it does state this:

Quote:

Apply multiple effects to the pictures.
Remember that this is a very heavy operation on server CPU load, so please do not abuse it. Some effects will automatically resize the output image to prevent too much charge on the server CPU.

I don't think the crash is related to the above error, since the class for images doesn't directly involve core files...

Maybe the cache just got corrupted for other reasons (server restart, power failure, etc.) and you needed to clear it.

I'll put it down to a glitch and mark as solved,

thanks for your help

cheers

ZAG

zag wrote: [View Post]

.. and mark as solved,

Done (bottom right, incase you wonder where to do that )