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Icy Phoenix


Old Support Topics - Spam Detection Changes User Email.



jefazo666 [ Sun 05 May, 2013 13:57 ]
Post subject: Spam Detection Changes User Email.
Hi all,

I have been having this "problem" since 0 A.C. I mean the begining of the times.I do not understand why, if the system indentifies someone like spammer, it changes automatically its registered email adress for

I do not know if this is a normal behavior but for me this is a problem, and I do not understand why this happens.

Is this configurable? could I disable this?

Thank you.


Mighty Gorgon [ Mon 06 May, 2013 22:52 ]
Post subject: Re: Spam Detection Changes User Email.
It is a CTracker feature, but I have changed it in IP 2.0, are you using the last version?


jefazo666 [ Mon 06 May, 2013 23:26 ]
Post subject: Re: Spam Detection Changes User Email.
Mighty Gorgon wrote: [View Post]
It is a CTracker feature, but I have changed it in IP 2.0, are you using the last version?
Yes, I am using 2.0 version, but I have 1000 users from last version with this problem. I think it stills happens, because the last user reported something similar has been registered short time ago, but I am not sure.

Anyway, why this happens? What kind of profit keeps changing users mail?


Mighty Gorgon [ Wed 15 May, 2013 20:58 ]
Post subject: Re: Spam Detection Changes User Email.
The rationale behind I think was to avoid spammers to get notified and to avoid other users contacting them.

Unfortunately you have no way to revert back old email addresses, but this feature has been removed in Icy Phoenix 2.0, so you don't have to fear anymore about this.


jefazo666 [ Wed 15 May, 2013 21:01 ]
Post subject: Re: Spam Detection Changes User Email.
Mighty Gorgon wrote: [View Post]
The rationale behind I think was to avoid spammers to get notified and to avoid other users contacting them.

Unfortunately you have no way to revert back old email addresses, but this feature has been removed in Icy Phoenix 2.0, so you don't have to fear anymore about this.
Oh god...

a myth has fallen...


Mighty Gorgon [ Wed 15 May, 2013 21:36 ]
Post subject: Re: Spam Detection Changes User Email.
Do you have so many real users with this issue?


jefazo666 [ Wed 15 May, 2013 21:41 ]
Post subject: Re: Spam Detection Changes User Email.
Right now, 83 users have this issue. I think I can consider active about 65% of them

The problem was that they were identified as spammers close to their registration (with few messages), so maybe all of them did not got back because of this, and if they have came back long time after, they can't recover their password's.

Now there is no solution.


Mighty Gorgon [ Wed 15 May, 2013 21:48 ]
Post subject: Re: Spam Detection Changes User Email.
Sorry, but I can't understand... when did this happen? Are you sure it happened by using Icy Phoenix 2.0? Did you disable all antispam features in ACP?


jefazo666 [ Wed 15 May, 2013 22:13 ]
Post subject: Re: Spam Detection Changes User Email.
No no, this happened before the upgrade to 2.0. If you say this issue was removed I trust you, but those users with wrong mail still there.




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