Icy Phoenix

Old Support Topics - Login Issues

mort [ Mon 15 Oct, 2012 14:46 ]
Post subject: Re: Login Issues

jefazo666 wrote: [View Post]

The conclusion is that there is a problem with the management of the cookies. almost on 1.3 version of icy phoenix.

Try changing your cookie path to ./

And nothing else.

spydie [ Mon 15 Oct, 2012 16:37 ]
Post subject: Re: [SOLVED] Login Issues

looks like you got some more forums on your domain, o your forum sits in an subfolder.

try setting your cookie settings like this

cookie domain: .yoursite.com
cookie name: ip_cookie
cookie path: /subfolder_name

else cookies would conflict with each other

jefazo666 [ Mon 15 Oct, 2012 19:27 ]
Post subject: Re: [SOLVED] Login Issues

thank you for your comments. I will try it.

There has been other icy installed at the domain, because i make a copy for trying the upgrade. But, no one, only me, used it.

the other thing, is that those changes I made to cookies configuration, I didn't made it at the begining, I did it when when the forum was runing 1 or 2 years. Because of this, i got back the settings as originals.

I am trying to upgrade, but I am getting some errors, where is the section where I should ask?

mort [ Tue 16 Oct, 2012 05:05 ]
Post subject: Re: [SOLVED] Login Issues

spydie wrote: [View Post]
else cookies would conflict with each other

That's why I said to make the cookie path ./ because that covers sub-domains as well!

Joshua203 [ Tue 16 Oct, 2012 10:50 ]
Post subject: Re: [SOLVED] Login Issues

jefazo666 wrote: [View Post]
I am trying to upgrade, but I am getting some errors, where is the section where I should ask?

Icy Phoenix Support/General Support

jefazo666 [ Tue 16 Oct, 2012 13:12 ]
Post subject: Re: [SOLVED] Login Issues

Well, It didn't worked. Today morning I wasn't unable to connect.

The problem is that the old cookies don't let the news ones work properly. The only solution is the cleaning of the cookies by every user.

But this is an awful solution. Users do not know how to do it, and the users get lost when they need to follow instructions. I do not understand why the Icy Phoenix does not work only with the configured cookies.

Whatever, thank you all who tried to help me. Thanks a lot.

mort [ Tue 16 Oct, 2012 13:49 ]
Post subject: Re: [SOLVED] Login Issues

jefazo666 wrote: [View Post]
But this is an awful solution. Users do not know how to do it, and the users get lost when they need to follow instructions.

What could be easier than this - You'll find it in the "Info" section of the menu on your index page.

www.icyphoenix.com/remove_cookies.php

jefazo666 [ Tue 16 Oct, 2012 13:51 ]
Post subject: Re: [SOLVED] Login Issues

mort wrote: [View Post]
jefazo666 wrote: [View Post]
But this is an awful solution. Users do not know how to do it, and the users get lost when they need to follow instructions.

What could be easier than this - You'll find it in the "Info" section of the menu on your index page.

www.icyphoenix.com/remove_cookies.php

It does not work. I think it only removes the configured cookies.

spydie [ Tue 16 Oct, 2012 16:08 ]
Post subject: Re: [SOLVED] Login Issues

Every Browser has that option, and it´s clearly specified in help tables of that browser, on how to clear cache and cookies.

and get rid of that other test forum of your´s. it´s probably conflicting with your main forum

jefazo666 [ Tue 16 Oct, 2012 16:13 ]
Post subject: Re: [SOLVED] Login Issues

spydie wrote: [View Post]
Every Browser has that option, and it´s clearly specified in help tables of that browser, on how to clear cache and cookies.

and get rid of that other test forum of your´s. it´s probably conflicting with your main forum

No, It's not possible. User's could experience problems if they had accessed any time there, but only me has been there.

The truth Is that until today, I have never experienced those problems.