https://www.icyphoenix.com/viewtopic.php?f=35&t=4345
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kaltersiashqiptare
Sun 22 Jun, 2008 09:58

Help, Visitors Can't Register!
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Hello

I have recently had a problem with my forum. Visitors aren't able to register. 
Can anyone help?   :cry: 

Thanks in advance.

p.s Here's the link to "register" http://kaltersiashqiptare.com/profile.php?mode=register


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KugeLSichA
Sun 22 Jun, 2008 10:23

Re: Help, Visitors Can't Register!
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hey...

No support until you add the IcyPhoenix copyright to your footer


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kaltersiashqiptare
Sun 22 Jun, 2008 10:32

Re: Help, Visitors Can't Register!
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About two weeks ago we were attacked by hackers, and as a result it erased lots of things...
The head administrator of the forum, is on vacation and I don't know how to fix the problems...
Can you fix the copyright problem and the one with the registration? :(


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KugeLSichA
Sun 22 Jun, 2008 13:38

Re: Help, Visitors Can't Register!
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[quote user="kaltersiashqiptare" post="29357"]About two weeks ago we were attacked by hackers, and as a result it erased lots of things...[/quote]
this can be the problem that the registration is not working...

[quote user="kaltersiashqiptare" post="29357"]The head administrator of the forum, is on vacation and I don't know how to fix the problems...
Can you fix the copyright problem and the one with the registration? :([/quote]
i hope you have FTP access to reupload the files, maybe all files (Note: make a full backup from your server files)
after the backup, i think it would be better to erase all files from your IcyPhoenix folder... so you can be sure that there is not existing file from the hacker...

btw... i hope you have the latest version of Icy Phoenix running, if not, make a update ASAP.


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kaltersiashqiptare
Mon 23 Jun, 2008 08:09

Re: Help, Visitors Can't Register!
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:( I don't have access to ftp ...
I have access only to acp of the website.
Is there any other way that you can help me fix this? :( Plz

Thank you


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Lopalong
Mon 23 Jun, 2008 09:16

Re: Help, Visitors Can't Register!
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Without FTP access there is very little if, nothing anyone can do to resolve the problem. :(

If you can, contact your Admin - Surely he can access a computer somewhere and fix it. ;)


