https://www.icyphoenix.com/viewtopic.php?f=35&t=6279
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christmanrd
Wed 12 Aug, 2009 01:11

Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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As the Site Admin, I created a Group and added members through the ACP.  However, I send out a mass email and a mass pm to a specific group but no one receives anything.  Yes, I do go back and select, Proceed Now and it states that it is done.

What am I missing.

Thanks,

Dave


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DWho
Wed 12 Aug, 2009 11:00

Re: Groups, Permissions, Moderator Vs Jr Admin
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test sending one to yourself in the administrators group to see if that works..

I have done the same created a group and all email was received...

Maybe there is a problem with smtp or send email on your server

 :mrgreen:  :mrgreen:


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spydie
Wed 12 Aug, 2009 12:30

Re: Groups, Permissions, Moderator Vs Jr Admin
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Check the mail settings on ACP


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christmanrd
Wed 12 Aug, 2009 16:06

Re: Groups, Permissions, Moderator Vs Jr Admin
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Only registered users should be able to send emails/pm.  And I want it accomplished via the board not through SMTP.  

Presently there are 2 Administrators and 1 Group w/Jr Admin permissions.  Each member of the Group is also a Moderator.

I went to ACP>Configuration>Server>Email and this is what I have it set as:


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spydie
Wed 12 Aug, 2009 16:41

Re: Groups, Permissions, Moderator Vs Jr Admin
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Hm

Was´nt there a advanced email Mod for .27 ???

If there is, i´ll have a look later on. Maybe i can port it


at the moment i´m a bit busy with my DB restore


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christmanrd
Wed 12 Aug, 2009 16:59

Re: Groups, Permissions, Moderator Vs Jr Admin
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[quote user="spydie" post="42730"]Hm

Was´nt there a advanced email Mod for .27 ???

If there is, i´ll have a look later on. Maybe i can port it


at the moment i´m a bit busy with my DB restore[/quote]


Will that work with:  1.3.0.53 ?


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spydie
Wed 12 Aug, 2009 17:08

Re: Groups, Permissions, Moderator Vs Jr Admin
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I said :" maybe i can port it"

That means i´ve got to change some code there


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christmanrd
Wed 12 Aug, 2009 17:35

Re: Groups, Permissions, Moderator Vs Jr Admin
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Please excuse this layman's ignorance with your terminology.  I skimmed the word, "Port" mainly because I had [color=red]no clue[/color] what that is in your world.  In my computer repair world a, "Port" is hardware.

Thank you for taking time out to explain.

In my ignorance, I did not mean to offend.  Sorry


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DWho
Fri 14 Aug, 2009 17:38

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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i do not think anyone took offence... :mryellow: 

 did you manage to solve this..?

 :mrgreen:  :mrgreen:


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spydie
Fri 14 Aug, 2009 17:48

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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He´s probably waiting to get an answer from me.

Still had´nt got the time to look if there was a Mod like that for .27

But i´m quiet shure to have seen something alike


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DWho
Fri 14 Aug, 2009 17:51

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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[quote user="spydie" post="42892"]He´s probably waiting to get an answer from me.

Still had´nt got the time to look if there was a Mod like that for .27

But i´m quiet shure to have seen something alike[/quote]

I do not remember one... but then  i miss a lot sometimes...  :roll: 

 :mrgreen:  :mrgreen:


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christmanrd
Fri 14 Aug, 2009 19:08

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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No I did not.  I wish I would have.  I need a course in Time Management.  lol

Still waiting.

Maybe it is just I don't have it set up properly, I don't really know.


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spydie
Fri 14 Aug, 2009 19:58

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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I had a look but there´s no such script in old costumizations.

hmpf.

DWho you got the better glasses and memory.

But it was an idea. 
Maybe someone can do a mod like that.

To separate the group´s the mail´s are sendet to.


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DWho
Fri 14 Aug, 2009 21:16

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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What did this mod do give me a better idea to remember it

 :mrgreen:  :mrgreen:


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spydie
Fri 14 Aug, 2009 21:27

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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The Mod does not exist, if i´m not wrong.

But it would be nice to have a mod that could 

let us separate the mass mail function by User Groups.

Example:

Let´s say i want to mass-mail only Moderators, or admins, or just simple User´s

A Mod there i can select the Group where to send the mail´s to.


Should´nt be that difficult.


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DWho
Fri 14 Aug, 2009 21:44

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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the mass mail mod in icy does that doesnt it... allows you to mass mail admins, moderators, or any user group you have set up


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christmanrd
Fri 14 Aug, 2009 21:49

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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I'm confused.  I thought that this version was suppose to be able to do that already.  Am I wrong?


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spydie
Fri 14 Aug, 2009 21:50

Re: Groups, Permissions, Moderator Vs Jr Admin
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[quote user="christmanrd" post="42729"]Only registered users should be able to send emails/pm.  And I want it accomplished via the board not through SMTP.  

Presently there are 2 Administrators and 1 Group w/Jr Admin permissions.  Each member of the Group is also a Moderator.

I went to ACP>Configuration>Server>Email and this is what I have it set as:[/quote]

Switch user e mail via board on.
And try to massmail again


tell me what happens


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christmanrd
Fri 14 Aug, 2009 22:09

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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I changed Disabled to Enabled.

User email via board
Users send email to each other via this board  X Enabled   Disabled

I do not want to send out a mass email so, I selected group pm.

It worked.

I guess the User email via board was misleading since I wanted to send pm.

Thanks,

Sorry for my ignorance again.


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spydie
Fri 14 Aug, 2009 22:11

Re: Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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You´re Welcome Chrismanrd


can someone mark this as solved pls


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christmanrd
Mon 17 Aug, 2009 14:51

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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The Mass PM is now working  properly but the Mass Email is not.


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Mighty Gorgon
Wed 19 Aug, 2009 11:04

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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Is the standard email system working properly on your site?

Is the Contact Us page working properly?

How many users are you trying to send the email?


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christmanrd
Wed 19 Aug, 2009 12:08

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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[quote user="Mighty Gorgon" post="43172"]Is the standard email system working properly on your site?

[color=red]christmanrd wrote:  Not sure if this is what you are asking:
[/color]
1.  [color=red]I created a group called test.  I added another user name that I use to the group test.  I then received an email informing me that I was added to the group.  [/color]
2.  [color=red]I then went to the ACP, General and sent an email to the group TEST.   [/color]
3.  [color=red]The process shows that the action had been completed by indicating DONE on the "Your Email-Sessions" board (see example below).[/color]
 
    [color=blue]27  	Test  	test  	No  	HTML  	3  	100  	10 s.  	Site Admin  	Done  	Delete[/color]

4.  [color=red]I then went to my profile and sent and email to my other user and it was received.[/color]


Is the Contact Us page working properly?
[color=red]
christmanrd wrote:  The link, "Contact Us" is working properly.[/color]

How many users are you trying to send the email?

[color=red]christmanrd wrote:  16[/color]
[/quote]

Is it something that I am not doing correctly or do not have set up correctly?  I need to get this working, Please!


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DWho
Thu 27 Aug, 2009 13:57

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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you might not have send mail activated on yuor hosting account... you need to check with yuor host about this...

also smtp is not an issue all you need to do is place your sitename in the first box for example icyphoenix.com

then your username and password for your hosting account... what you log in to your cpanel with..

then email will be sent through your site as normal... my host had a problem with send mail so i had to use smtp on the site for a bit.. it makes no difference..

test it

 :mrgreen:  :mrgreen:


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christmanrd
Thu 27 Aug, 2009 16:53

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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[quote user="DWho" post="43483"]you might not have send mail activated on yuor hosting account... you need to check with yuor host about this...

also smtp is not an issue all you need to do is place your sitename in the first box for example icyphoenix.com

then your username and password for your hosting account... what you log in to your cpanel with..

then email will be sent through your site as normal... my host had a problem with send mail so i had to use smtp on the site for a bit.. it makes no difference..

test it

 :mrgreen:  :mrgreen:[/quote]

This is what my server has to say:

[quote]Hello,

You should be able to use either. If you elect to use SMTP, use localhost as the SMTP server on port 25 for local scripts. You will need to use the cPanel login information to authenticate or you will need to create a new email account and password in cPanel's mail section and use that information. If you use an additional email account, you need to use the full email address as the username.

Regards,
Dennis[/quote]


So, this is what I got let me know if it is not correct.


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DWho
Thu 27 Aug, 2009 17:01

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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ye that is how it should be if it does not work use your web address without the 'www' 

if not there is a problem somewhere else


does your contact page sent you an email if someone uses it..?


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spydie
Thu 27 Aug, 2009 17:04

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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DWho.

I receive digest´s from that site. so the mail setup is correct

and mail´s about PM


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christmanrd
Thu 27 Aug, 2009 17:18

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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[quote]does your contact page sent you an email if someone uses it..?[/quote]


Yes I receive emails from the Contact Page to admin@kldfjkjfkjf.org


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DWho
Thu 27 Aug, 2009 17:38

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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well if email is getting sent from the site you do not need to do the smtp set up...

have you tried uploading another copy of admin_megamail.php to your site to see if thsat makes a differance also

check your cpanel error log to see if that is showing up any erros when sending mass email

let me know

 :mrgreen:  :mrgreen:


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christmanrd
Thu 27 Aug, 2009 17:43

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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I just set up SMTP and sent a mass email out to a specific group of which I am a part of and I received the email.


My CPANEL Log (In other words, there is not log since the db and files were restored)

[quote]Error Log

This function will display the last 300 errors for your site. This can be very useful for determining what links are broken on your site, or what files do not exist that should. Checking this log frequently can help keep your site running smoothly.
Last 300 Error Log Messages in reverse order:


[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/404.shtml, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/contact_us_files, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/404.shtml, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/contact_us_files, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/404.shtml, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/contact_us_files, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/404.shtml, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 09:55:11 2009] [error] [client 207.255.78.1] File does not exist: /home/blaircou/public_html/contact_us_files, referer: http://blaircountyteaparty.org/contact_us.php
[Thu Aug 27 08:18:13 2009] [error] [client 207.255.33.221] File does not exist: /home/blaircou/public_html/404.shtml
[Thu Aug 27 08:18:13 2009] [error] [client 207.255.33.221] File does not exist: /home/blaircou/public_html/logi...t=adm[/quote]


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spydie
Thu 27 Aug, 2009 17:53

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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Was that something called test '? Dave

Got that one in my mailbox


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christmanrd
Thu 27 Aug, 2009 18:04

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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[quote user="spydie" post="43502"]Was that something called test '? Dave

Got that one in my mailbox[/quote]

YES


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spydie
Thu 27 Aug, 2009 18:10

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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so it work´s


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christmanrd
Thu 27 Aug, 2009 18:11

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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[quote user="spydie" post="43504"]so it work´s[/quote]

When it is set to SMTP but not the other way.


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spydie
Thu 27 Aug, 2009 18:27

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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Mine is the other way round.


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christmanrd
Thu 27 Aug, 2009 18:44

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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I just rec'd this from my host.  What do I tell them?
[quote]
Hello,

Just for reference, when you tried to use sendmail, what path were you using for sendmail?

Regards,
Dennis
----------------------------
Simply Hosting - Support [/quote]


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DWho
Thu 27 Aug, 2009 19:14

Re: [NOT SOLVED] Icy Phoenix 1.3.0.53 - Site Admin - Mass Email/PM Problem
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great news on the email then.. your host must have a problem with sendmail then...

i would leave it as smtp it makes no difference...

you server log says your contact_us.php file does nto exist can you check that... and if it does send your self an email... if that works...

you can mark this as solved..

 :mrgreen:  :mrgreen:


