https://www.icyphoenix.com/viewtopic.php?f=35&t=6371&p=43481#p43481
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DWho
Thu 27 Aug, 2009 13:46

Re: Icy Phoenix 1.3.0.53 - WEBSITE CRASH
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the trouble is... that from what i understand there have been code changes done to your site... i do not know who.. or what you have done... 

but a blank page can be caused by a huge number of reasons... if you edit any files always always back up that file first so if you do make any changes and you receive a blank page you can instantly restore your site to what it was....

Never ever update a live site with files that you have changed till you tested them on your local computer... use Xampp or wamp for a complete test server that you can play around with...

When you contacted your host.. did you asked what caused the problem as they have logs on their server...

This problem has never happened on a standard icy package as it has been thoroughly tested to its limits...

its is 

A) server configuration

B) user fault... eg files not uploading correctly or code being edited wrong...

When you hear back form your host please let us know what they say the problem is and then we maybe able to assist further

 :mrgreen:  :mrgreen:


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reagrding these issues... you are asking for someone to rewrite the standard code to fit your needs... please remember this is a voluntary site.. and if people have time they will try to help... but if you want it quickly... you might need to find someone who charges to do it....

though I believe the first issue MG has sorted out for you and will release it in the next patch....

Sorry i can not be of any more help...


