Icy Phoenix

Hey Everyone

I have had people complain when they signup they keep getting crackertraker errors. I go into CT Settings and shutoff/disable all registration and password protection and people still report the errors.

How do I fix this? Or what are some things I can try? Or if need be how do I just disable CrackerTracker all together. Or least disable it at signup.

Thanks for the help everyone...

-D1-

Is their some type of debugging I can enable to see why the users are getting these crackertracker errors? Not all the users get them but if this is happening a lot I am losing hundreds of possible people that could be signing up. I'm just trying to get down to the bottom of why this happens or if there is some info I need to know to get to users to help them if they see these errors on something to try on their end.

Thanks

-D1-

This should help you enable ctracker debug, so you should be able to track down problem.

Peace

Thanks for that tip. I have enabled that and I will post what I see... now trying to replicate issue.

Was able reproduce the error it happens with a new profile field when you fail to take the setting of its default. I corrected it with the code to add and a troubleshooting tip in the forum and it should solve the issue.

Thanks Omarska!


-D1-

You are :welcome:

Can you please post here the changes you made?

Thanks.